Our Testimonials

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Kate Zia,October 2018, North York

Amazing negotiation skill. Cynthia is the best realtor I had ever encountered. She is responsive, and helped me sell as well as purchase, respecting the price I set forth all along. I highly recommend her to anyone's real estate need.

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Edward Chen,September 2018, North York

Cynthia is an experienced realtor with a high service standard. Cynthia and her team are very professional, responsive and efficient. I was very happy with her service.

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Theresa Tran,August 2018, North York

Immaculate service! Cynthia has helped us with very many transactions and I am very pleased with her work. She is professional and accountable and goes out of her way to ensure a smooth transaction. I've worked with many agents in the past and none can surpass her standards and attention. I highly recommend Cynthia as I'm confident she puts her client's best interest as her priority.

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Finola O'Reilly,August 2018, North York

very happy with Cynthia service!

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Anadin Galope,August 2018, North York

Cynthia Yan is excellent in her service in helping us to find and buy a home, with all of her efforts, our dream come true.I can highly recommend her to anyone who's planning to buy a home, she's kind, friendly and helpful.

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Victor Young,July 2018, North York

"This is a tough market to sell in.In my neighbourhood, several houses were listed over the past few months,but were never sold. I enlisted Cynthia's help to sell my home. We were able to strategize, make a few adjustments to my home, had it listed and received an offer the next day (which was finalized shortly thereafter). Thank you Cynthia for your professionalism and for getting my home sold quickly in a buyer's market."

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Isabel Lam,July 2018,  North York

“Cynthia came highly recommended and she did not disappoint. She came fully prepared for our initial meeting and far surpassed all other agents we interviewed. She is highly motivating and extremely professional. Cynthia was very sensitive to our situation and worked with us on every aspect of getting the house ready for sale. She is always available to give us updates, answer questions and gently reassure us when we had concerns. Her knowledge of the industry and current market strategies is invaluable. Our house sold in 2 days and way over asking especially when the house is what is called a “builders dream”, which is a testament to her negotiating skills and dedication to her clients. I would highly recommend her services without hesitation. Thank you Cynthia for all the hard work and great result you gave us!” 

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Izzat and Murad Jiwani, Health/Social Policy Analyst and Civil Engineer,May 2018,  North York

“Cynthia has provided us with excellent service in selling our condo within seven days of listing and also getting us another condo within a very short period of time. Cynthia’s blend of technology, hands on professional service, availability to answer client’s questions anytime is a testament to her success” 

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Chae Lim, IT Technician, February 2018,  North York

"Since I’m moving to different province, I was looking for an agent to sell my condominium. Luckily, I found Cynthia through a mail flyer and it was one of the best thing happened to me. Her understanding of the real estate market and knowledge of staging of the property created high demanding interest of potential buyers.I have received multiple offers immediately after the showing started and with her tremendous negotiating skills, my place was sold over asking price within 4 days. I couldn’t be happier. If you are looking to sell your property with top-dollar, I recommend Cynthia.” 

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Edward Chen, Financial Analyst,January 2018,  North York

“I have recently sold my condo with the help of Cynthia and her team. Cynthia is an experienced realtor with very high service standards. She is knowledgeable about property values, selling strategies, rules and regulations of the real estate business. Throughout the whole process, I was very happy with her service. Cynthia and her team are very professional, responsive and efficient. She was well prepared at the first meeting and always helpful from selling plan to home staging to closing. Her strategies were effective and my condo was sold within a week above the asking price in this slow winter season. Her strong communication and negotiation skills have made the deal close fast and successfully. I really appreciate all her effort and hard work and would recommend her to anybody who has real estate needs.” 

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Howard and Yaro Sato, November 2017,  North York

"We are incredibly grateful to have had Cynthia Yan and her team work with us on finding our home. As first-time home buyers, there were details about the process that we didn’t know, and we were also hesitant about entering the market in its present state. We did know what we wanted, what we needed, and that we had to stick to our budget. Cynthia was able to guide us through the entire process with the utmost professionalism and understanding. From the start, she made sure to outline her role and the services she would provide. She understood our needs, and always made us feel comfortable enough to ask her anything. Cynthia offered her expert insights on the real estate market as a whole, and provided a strategic plan for narrowing our search and identifying properties that were right for us. When we found the house we wanted, Cynthia was integral in negotiating all of the details, providing referrals when needed, and ensuring that we were always kept up-to-date throughout. We can’t thank Cynthia enough for helping us purchase our first home. We would happily recommend her services and will come to her again for our next home - without any hesitation.” 

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Manuel & Angelina, October 2017,  North York

"I want to send you a note of Thank You for your Professionalism you did a Fantastic Job you were very professional since day one you came prepared and very positive. My property was sold with the first 48 hours and ABOVE the listed Price we couldn’t have asked for a better realtor.Once again thank you very much and we will keep you in mind for future purchases or references to friends and family. Best of luck on your future!"

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Ralph Gliane & Nour Shamoun, Manager/Information Systems and Design Support/Space Planner, May 2017,  North York

"For our first home sale, Cynthia had been the backbone throughout the entire process. Her wealth of knowledge and experience in the complext Toronto real estate market really paid off when the Ontario government decided to change the laws just before our listing date. She truly devotes her time and effort for her clients and remains professional at all times. My dealings with Cynthia had been very pleasant and I was rest assured that everything will go my way. My favourite trait about Cynthia was that she was always honest and provided the feedback that you needed to hear and not what you wanted to hear. Cynthia is very motivated and driven agent and I would recommend her to any of my close friends or family in a heartbeat. ” 

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Kassandra & Daniel Schifano, Design Developer and Legal Clerk, February 2017, North York

“Cynthia is an absolutely exceptional realtor. Aside from being a knowledgeable and an experienced realtor with an extensive understanding of today's market trends and strategies, Cynthia has an excellent comprehension of how quickly one needs to act in order to make a successful purchase of a new home, from the initial listing stage to placing a final bid in a three round bid presentation. Cynthia is a well grounded and realistic real estate agent who will guide first time home buyers, such as ourselves, in the right direction and not chase false expectations in trying to obtain houses which would be beyond one's budget. Cynthia is a great listener and is extremely patient with her clients. She quickly understood our wants and goals - and worked with us to achieve that. In additional, Cynthia has an absolutely amazing response time to questions whether it be over email, telephone or text messages. She has made herself available to us time and time again during the entire home buying process for arranging viewings, putting in offers, and for the odd last minute evening phones calls on how negotiate out of a existing lease. It was an absolute pleasure working with Cynthia, with her experience and professionalism by our side during the entire process. We would work with Cynthia again in a heart beat. Thanks for all the help Cynthia!” 

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Silviu Ban P.Eng. & Sarah Fawcett CPA, CA, March 2017, North York

“We recently sold our condo with Cynthia’s help and are very happy with the results! We sold the unit in 5 days and over our asking price. At the beginning of the process we were both very wary about the selling process but once we met with Cynthia we knew right away that she was the realtor we needed to partner with. With her marketing insight, we formulated a strategy that helped us achieve results way beyond our expectations!” 

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KS Song, EngineerJuly 2017, North York

“With the current changes that have been made by the Ontario Government, we were skeptical in putting our property up for sales but Cynthia was highly recommended by a close friend. This paid off for us because Cynthia and her Team not only sold our property but sold it in one day for over asking.” 

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Nicola Williams,Senior Accounting Specialist, August 2017, Pickering

“Cynthia’s blend of technology and hands on service keeps her client’s busy schedules in mind at all times. She has a calm and informative way of supporting you with your decisions; I can’t speak highly enough of our experience with her.” 

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Quang Huynh, I.T. Consultant, January 2017, North York

“As a first time home buyer, I was extremely anxious. Cynthia has made this entire process a lot easier. There's no doubt that she's well-versed in the business. She understood my needs very well, provided extremely useful information and great suggestions that helped me make my final choice. She has also educated me a lot about real estate, which I'm very thankful for. I will definitely be working with her for any future units I purchase or sell.” 

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Shilpa Rajagopalan, Engineer,January 2017, North York

“We couldn't have achieved what we did without Cynthia Yan. Cynthia was there for us when we were just a young family with a tight budget, looking for a place to rent. Cynthia treated us like royalty and ensured that we didn't just settle for what we could afford. She found us a gorgeous condo for lease! She worked day and night for us, even though it was just a lease. Then finally we could afford to buy our very first home. We knew we could trust Cynthia. She doesn't push us to go over our limit, she listens and addresses all of our concerns and then works damn hard to make sure that we get what we want and more at a great price !!! That's how we ended up buying our beautiful condo at Yonge and Sheppard. Now with a growing family, we quickly realized that we would be needing a house. And again, Cynthia was there - treating us just as well as she did when we leased with her from the beginning. Finally at midnight, after working through out the entire day, we won a bidding war and were able to purchase a beautiful house in Bradford. Then we had to sell our condo by our closing date for the house. It was tight but we knew if anyone could do it, Cynthia could. So to further help us, Cynthia hired a photographer, assisted us with staging our condo and even found us cleaners since I was so busy with my sick children. Our condo sold 100K over asking in only 2 days! This was all due to her hard work and dedication to the trade. Words cannot thank Cynthia Yan enough. She is more than a real estate agent. Cynthia became family.” 

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Carla Duran. Project Manager, Javier Soros. Program Manager, September 2016

“Cynthia is what a true realtor should be. She was professional and communicates effectively. She guided me through the entire process of selling the property; from market analysis, comparing similar listings, staging & showing, and strategized to obtain the best offer. I will work with Cynthia for the next properties I purchase/sell and would highly recommend her.” 

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Sriram, August 2016

“Cynthia is extremely organized and presents herself with confidence. I really appreciate these traits in a real estate agent. She kept us up-to-date on all matters pertaining to interested buyers. Her strength is definitely at the negotiating table, she is respectful but assertive in getting the best deal for her clients. She knows her market and she puts her clients’ needs first. I would highly recommend her as a realtor.” 

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Toula & Marina, June 2016, Richmond Hill

“Cynthia is extremely friendly and easy to work with. She kept us informed and always provide great advise on our real estate needs. I would highly recommend Cynthia to anyone that needs help with Real Estate in the North York region. Karen Pong, North York, June 2016 We approached Cynthia because she helped a friend to sell a condo in the North York area. They told us how good their experience was working with Cynthia. Well, now after working with her, I’m pleased to say that she is the best! And this time is from our own experience. We were impressed by Cynthia’s professionalism and her extensive knowledge of the business. I would definitely recommend her!” 

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Heidi and Vince Giraldi, Teacher and CMA, March 2016, Richmond Hill

“We are lucky to have Cynthia guided us through the condo selling process! we were a little bit nervous in putting our condo in market. Cynthia had the comparative market analysis report of current and past market activity in my area and the plan on how she was going to market our condo. Cynthia’s market knowledge and experience sold our condo in one day and negotiate us the best price! We are extremely happy with her service and We highly recommend Cynthia!” 

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Bettina & Frank Tseng, March 2016

“I was nervous and a bit worried about putting my condo on the market. Cynthia was very reassuring and provided all the important comparables and market analysis. Without asking she helped me stage my condo and saved me a lot of money. As a result, the condo sold in two days over the asking price! I am pleased that she is now helping me find a new home/condo to live in because I know she will work hard to find me the best, suitable home at the right price!” 

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Nicole D’Silva, Teacher, March 2016, Toronto

“Cynthia is very skilled, updated with current market situation and pleasant to work with. We have more than 12 years association with her and she will continue to represent us for all future real estate deals. We are glad that we have the best agent in North York” 

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May Qian, IT System Engineer, Feburary 2016, Aurora

“This is my second time I have had Cynthia Yan as my real estate broker/agent for selling my properties. Both transactions were completed in a professional , organized and truthfulness manner. I would recommend Cynthia Yan for any real estate transactions for obtaining optimum results.” 

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Hazim Jibry, Financial Investor, Feburary 2016, Toronto

“In 2008, Cynthia guided us through the selling of our first home and the purchase of our second. Eight years later, the time had come to buy and sell again. As stressful as this prospect was to us, we took great comfort in knowing that Cynthia would once again be with us throughout the entire process. Being able to rely upon and trust your realtor are priceless…and we receive that peace of mind in every interaction we have with Cynthia. When searching for our new house, she was incredibly patient and giving of her time. When preparing to sell our existing home, her practical help and assistance went above and beyond her professional duties. In our eyes she is a star. They don’t come any better.” 

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Nariman Malik, Staff Anesthetist, November 2015, Toronto

“Cynthia was recommended to me by a friend. She is very professional, thorough and efficient at responding to all of my requests. I was very pleased to have her sell my condo at Yonge & Finch. I was worried about poor winter sale prospects but Cynthia worked with me to plan out the best selling strategy without spending too much money. My condo was sold within a week with a satisfactory price. Cynthia is truly a real estate professional. I highly recommend her!” 

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Gordon Chan, October 2015, Toronto

“Cynthia is a true a professional, knows the market very well, understands our needs and provide customized solution in a quick turnaround. She is friendly and approachable anytime. We are very glad that we choose Cynthia to represent our home.” 

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Padmapriya Devanath & Sriram Sundararajulu, October 2015, Toronto

“It was a true pleasure working with Cynthia. We originally met with Cynthia 2 years ago when we started to consider listing our condo. Of all the agents that we met with, we were most impressed with Cynthia’s professionalism. When we decided to list our condo a few weeks ago, we contacted Cynthia without any hesitation. She was very accessible as all emails, calls, and texts were answered promptly. More importantly, through her preparation and instructions, she made what could have been an overwhelming and daunting process, very easy to navigate. Without a doubt, we highly recommend Cynthia!” 

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Ranga Fernando and Thavajinee Seevaratnam, October 2015, Toronto

“My husband and I chose Cynthia Yan to help rent our home in North York. I had never met her before. However, I always knew that if I ever needed to work with a real estate agent, I should be calling Cynthia. he has been highly recommended by several of my friends and colleagues. Her proven track record in our area only further solidified our choice. We were very impressed after our first meeting. Cynthia was intelligent, insightful and very prepared. My husband and I decided we did not need to meet any other agents; we knew Cynthia was the right person. Cynthia outlined her plan and gave us a realistic timeline. In fact, our house was rented exactly as she predicted. We truly appreciated her accessibility. Cynthia and her entire team were always available to answer our questions or concerns. My husband and I have extremely hectic schedules. It was imperative for us to find an agent that would work on our behalf, while minimizing the stress of finding the right tenant. Cynthia was absolutely phenomenal. She went beyond the call of duty and delivered the results we needed. She is woman of integrity and extremely hardworking. I highly recommend Cynthia to anyone who needs a real estate agent. I will most definitely be referring my friends and family to Cynthia. I will also be calling her for all my future real estate needs.” 

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Dianne Lyon, September 2015, Stouffville

“I have worked with 4 other real estate agents in the past and dealt with a few others other the phone, but Cynthia was by far the most professional. She was very friendly and responded in a timely manner. I would definitely recommend her and use her again as my real estate agent. I hope she doesn’t retire anytime soon.” 

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Grant Murray, Physiotherapist Assistant, July 2015, Toronto

“As exciting as it is to begin the next chapter of my life, the process of moving isnt easy. Having lived in my house for 35 years, and raising my family there, I was understandably apprehensive about selling. Thanks to Cynthia, selling my home was easier than I anticipated. She is knowledgeable and explained the process so I was prepared and knew what to expect. Her team was efficient and supportive throughout the process. I assumed it would be an extremely stressful time but thankfully it wasnt. I would recommend Cynthia Yan if you’re planning on selling your home. You wont be disappointed!” 

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Madeline Lau, Accountant, June 2015, Toronto

“Selfishly, we were hesitant to write this testimonial in hopes that Cynthia will dedicate her services exclusively to us. However, Cynthia and her team deserves high praise. We have been through numerous agents in the past 15 yrs of buying and selling real estate. None have compared to the level of professionalism, responsiveness and value that Cynthia has provided. Cynthia and her team work hard to ensure clients are happy – even the difficult ones. We hope to collaborate on many more future projects and continue our mutual success.” 

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Dean & Kiley B.H., Business Owners, June 2015, Toronto

“It was a pleasure to have Cynthia represent me for the recent sale of my townhouse. I have sold and purchased several properties in the past few years, and Cynthia is without a doubt the most professional agent that I have ever dealt with. I no longer have a file of cards, Cynthia’s is the only one worth keeping.” 

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Leyla Minouchehr, Business Analyst, May 2015, USA

“We did market research on our own until one day we realized a professional help was necessary to move forward. We knew Cynthia from our last purchase as she was the seller’s agent. Even10+ year later, we still remembered her professionalism and the detailed help she provided to us. She has been covering our area for all the years so her contact was easy to find. A simply call and she came quickly with a full market update for both buying and selling. In this very competitive market, a working couple with two young children, we need a lot of advice on planning and follow ups. We can always count on her to think one step ahead for us. We don’t have much flexibility in our budget. Without Cynthia’s help, we would not be able to time our two transactions perfectly and complete both within less than 3 months. We highly recommend Cynthia to those who are seeking for a kind, thoughtful, knowledgeable and experienced agent. And most importantly, Cynthia is a very good negotiator! We will definitely use Cynthia’s service again in the future.” 

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Fernando Brandt Vegas, Human Resources Manager, March 2015, Toronto

“In early 2015, we set out to find a new home for our growing family. After several weeks of perusing online and coming to terms with the normal anxieties that accompany most major life-changing decisions, we decided that the time was right for us to take the leap! Without a single doubt in our mind, we knew exactly who we wanted to have on our side, as a trusted advisor through this journey; Ms. Cynthia Yan. Because we had previous experience with Cynthia (she had been our Agent when we purchased our first home several years ago) we knew that when it comes to Real Estate in the North York/Toronto are, there is no one better qualified, more professional or more reliable than Cynthia. Not only is she honest, straightforward, articulate and trustworthy, she is also very well versed on all Real Estate matters. Cynthia and her team have always been quick to respond to any of our requests; even having intelligent answers or helpful advice for issues that wouldn’t typically fall under a broker’s area of expertise. She truly has her finger on the pulse regarding latest trends and key indicators of the Real Estate market. Her personable and sincere demeanor ensures that as a client you feel important and can sleep better at night knowing that you are in the best hands. We have now successfully completed our 3rd Real Estate transaction (the sale of our Condo) with Cynthia; and we’re happy to say that our trust in her, and our confidence in her skills, have grown exponentially. Cynthia is part of our family. We have made it a personal goal to recommend her to as many of our friends and family as we can. Buying or Selling a home should always be an exciting and satisfying experience; it should always feel this good!” 

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Andreina Delgaldo, Banking Analyst, March 2015, Toronto

“Cynthia is one of the best agents that I have ever seen, she is not only very educated, helpful and knows her profession, but also she is a very good friend. I know Cynthia since 2004, when we did not even want to buy or sell any properties, but when we had questions, she was always there, since that time if I buy, sell or rent anything in Toronto, I will not go to anyone else but her. This month, we sold the very first condo that Cynthia helped us buy, and regardless of all the problems that encountered along the way with the buyers and other agents, she thought to our benefit at all times and has been very patient until the deal was done in the best possible way, we always appreciate her help and friendship and we will recommend her always and at all times. Thank you Cynthia” 

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Derek and Ann Pooran, Business Owner, February 2015, Markham

“We had one week to find a house and we could not have asked for a better agent. As soon as we contacted Cynthia without any commitment she started relentlessly working for us…in the bitter cold! Nothing stopped her. Needless to say we found a great house! Cynthia has tremendous people skills and we would recommend her to anyone looking to buy.” 

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Grace and Xin Liang, January 2015, North York

“Cynthia helped us in selling our condo at Yonge & Sheppard.She was very professional all through the selling process and she really knew what we wanted. When we proposed to sell the condo, we have already bought a house which led us to a difficult situation as the condo market isn’t very active these years. We finally had a deal and the closing date is very close to our needs. We appreciated Cynthia’s professinal service and strong negotiation skills. Thanks very much for all her work!” 

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Tracy and Fouad, October 2014, North York

“Cynthia was tremendous in a home buying experience that was quite difficult. She showed great patience with us and really helped to work miracles for us. She is a true professional.” 

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Tracy & Brian, September 2014, North York

“Cynthia has provided us exceptional services in many occasions, whether through purchasing and selling our first home to leasing and selling our rental unit. Her quick response to calls, emails, and follow-ups have lead to a much smoother end-to-end process. Cynthia also did not pressure us and always listened and let us make our own decisions. We would highly recommend Cynthia to anyone interested to buying / selling / leasing a home.” 

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Winston & Annie, August 2014, North York

“It was a pleasure dealing with Cynthia in the sale of our condo. She provided us with expert advice on how to get the condo ready for sale and to position it to stand out amongst the many offerings in the area. With her customized marketing plan, we were able to achieve 99% of our asking price in only 3 days! We are very happy with the outcome and would highly recommend her services.” 

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Jessica & Chris, April 2014, North York

“Annie and I would like to thank you and your team for an excellent job in helping us with the sale of our condo unit! From our initial meeting, Cynthia has presented to us a fair market assessment and her knowledge of the business resulted in showings within days of posting on her website and MLS. Her experience and attention to detail helped us stage the unit appropriately and she answered all our questions about the process in a timely fashion. We would like to recommend Cynthia for the sale of your property if you have not found the right agent yet.” 

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Cathy Foldvary, Manager Medical Provider Network, March 2014, Beverly Hills, California

“My sister and I were selling the condo of my late mother in the Yonge & Sheppard area. In early February, 2014, we did our due diligence based on internet recommendations and people who worked with Cynthia Yan and selected her from a number of qualified real estate brokers. Within one week of listing with her, we had one written offer on the table; within two weeks we had another much better written offer for the condo. Simply put, Cynthia and her team were superb! They were helpful, prompt and efficient. They made the selling of the condo fast, easy and without any hiccups. I would strongly recommend using Cynthia Yan as your real estate broker if you want to sell your home or condo quickly and at or above asking price." 

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Andrew Gartha, March 2014

“Working with Cynthia and her team on the sale of our Yonge and Sheppard condo was a wonderful experience. We appreciated her attention to detail, her knowledge of the market and – most importantly- her ability to anticipate our needs. Cynthia was always prompt to respond to any and all inquires, something we value very highly. She was even available to meet with our tenants to help develop an agreeable strategy for viewings. In about two weeks, Cynthia was able to bring us two offers – one extremely close to asking. We accepted the offer and couldn’t be more pleased with her service. Thank you, Cynthia for going above and beyond our expectations!" 

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DBH and KN, business owner, November 2013

“I just concluded a very positive experience with Cynthia Yan and recommend her highly. She represented my brother and me in the sale of our late mother’s condominium. The property was listed and successfully closed in under two months. Cynthia possesses excellent communication skills. She managed well the added challenge of representing two sellers, one of whom lives outside Canada and in a different time zone. She almost always picked up the phone any time that I called and gave me as much time as I needed, as if I were her only client. On the few occasions that I left a voicemail message, she promptly returned the call. She sent timely emails, kept us informed at all times and capably answered our many questions. The fact that Cynthia has her own assistant is a huge plus. Ioulia was helpful and very knowledgeable about the process. She was readily available so we felt that there was always someone personally tending our file. Cynthia gave us her best advice, listened to our input and was flexible with final decisions such as the list price. She worked late on a weekend evening negotiating an offer. In short, she worked very hard to sell our late mother’s condo and she followed through on everything she promised. I highly recommend her." 

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Armando Leon, Certified Nurse Assistant, July 2013, North York

“We had a great experience with Cynthia when selling our home. Cynthia was knowledgeable, patient, professional and responsive. Our home sold quickly and at a reasonable price, even in this type of market. Cynthia has changed our minds about ‘real estate agents’ – we welcome the opportunity to work with her again." 

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Curtis & Heather Marshall, Project Management Office Manager & Occupational Therapist, May 2013

“Cynthia I would like to express my gratitude to you for your excellent professionalism and dedication. I was so pleased with your assistance, and your honesty when I was selling my condominium. I would highly recommend you to my friends, and to anyone who is planning of buying or selling a property. Thank you again for an exceptional service" 

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Elizabeth C., Records Analyst, Government of Ontario, May 2013

“Cynthia did an amazing job for us as we sold and bought a new home. Within two days of our house being on the market, Cynthia negotiated multiple offers for our home getting us the absolute best offer possible. Cynthia was exceptionally organized and very fast to respond to our needs. I highly recommend Cynthia to anyone looking to buy, sell or (as was our case) buy and sell their home. My wife and I are so excited to move into our new dream home and we are certain that it wouldn’t have been possible without Cynthia’s hard work and expertise." 

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Ella and Dov Rivkind, March 2013

“Cynthia’s real estate experience and expertise in the area were evident, producing immediate interest in the sale of my home. Her strengths were much appreciated in her marketing and negotiation skills, resulting in a very quick and satisfactory sale. She is a consummate professional who provides responsive, excellent customer service. I would recommend Cynthia Yan to anyone who requires a knowledgeable and smart, professional realtor to represent them." 

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Rodica and Silviu Gheorghita, QA Analyst & Electronic Technologist, January 2013

“It was the first time that we used Cynthia as an agent to sell our condo. However, from the first meeting with her it was apparent that she is the right person for the task. Cynthia demonstrated professionalism and up-to-date knowledge in the real estate market. Furthermore, considering the competition she was able to get the price we were asking for. We were extremely satisfied with the whole experience." 

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Christianne James and Nenad Nedeljkovic, Registered Massage Therapist and Information Storage Architect, June 2012

“We were very happy to have Cynthia Yan work with us to sell our condo. Cynthia is very experienced and knowledgeable of the market and North York area. Her studies, analysis and reports of the market are very informative and helpful in deciding on the details of the sale. As a person, Cynthia was a pleasure to work with! Easy to talk to, a good listener, easy to contact, and always prompt at returning our calls or answering our questions. We highly recommend Cynthia Yan as a real estate professional!" 

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Lisa and Shaun McAlpine, Film Marketing Manager and Studio Manager, April 2012

“Our experience with real estate agents was not a good one during our home buying journey. We went through quite a few agents and the process was daunting. It seemed like we were doing all the work. So when it came to selling we wanted a different positive experience with someone that truly cared about what we desired as sellers, in walked Cynthia Yan. We interviewed a few agents but Cynthia’s reputation in the area, personal skills, attention to detail and professionalism made her the one we wanted to represent us. It was the best decision we ever made. Cynthia was always prepared for every situation, was efficient and the best part was she educated us at every turn keeping our needs in the forefront. We are a detailed couple and Cynthia catered to us very well. Our house was on the market for less than a week and Cynthia’s experience, keen listening, communicating and negotiating skills got us the price we wanted.
We are thrilled with Cynthia and would recommend her to everyone. We will be using Cynthia in the future for our next home endeavour" 

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Mr Russell Willis, February 20 2012

“As first time sellers we were a little apprehensive about how to delve into the process, what price should we list for, how should we stage our home, how long will this process take?? We had received Cynthia’s marketing materials in our mail over the years and knew that her name and reputation were well known in our area. With many questions and concerns in hand, we enlisted Cynthia to assist us with the sale of our condo and her customer service, professionalism and guidance throughout the process was invaluable. After only a short time on the market we received an offer and with Cynthia’s sharp negotiating skills we sold for the exact amount, which we had set as our goal. It was a pleasure to work with Cynthia and her team and we wish them continued success! Thanks again for all of your help, these first time sellers now feel like pros!" 

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Michael & Vicky Chung, IT Operational, November 2011

“I interviewed a significant number of Toronto Real Estate Agents when deciding on one to work with during my urgent relocation to the other side of the world for work. From the moment I met with Cynthia and reviewed her superior preparation for our meeting, I knew that she was my first choice to sell my Toronto home. I made the right decision… the fact that I sold my home so quickly and also in such an organized and professional manner during such a stressful time in my life was 100% because of Cynthia! If I return to Toronto, Cynthia will be the one I work with for all of my future real estate needs! I can only dream I can find someone as exceptional as her in New Zealand." 

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Susanne Mantzel, October 2011

“This is not the first time I write this to thank Cynthia and her team in the past few years for representing us as our listing agents for my condos. She is a very professional, helpful, friendly and dedicated person. During our meetings, she always came very well prepared with comparative analysis and she demonstrated in-depth knowledge of the market. Her negotiating skills is super and professional. Our condo was sold in just few days with about 99% of asking price. Thank you Cynthia and your team, I will definitely recommend you to all my friends for your wonderful services." 

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Sandy Huang – Oracle DBA and Ben Yang – IT Consultant, August 2011

“I have purchased and sold numerous properties over the past decade. I was fortunate in having chosen Cynthia Yan as the purchasing agent on my most recent transaction. Through her commitment to detail, contacts, knowledge of the area and hard work, I was able to sell my property quickly at a satisfactory price. I would highly recommend Cynthia to buy or sell your next home." 

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Jeff Kirby, June 2011

“The professional service of Cynthia and her team brought a lot of traffic to our condo and helped us to sell it at a very slow season – 2011 Summer.
Thank you so much Cynthia! We would definitely recommend you to our friends!" 

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Roy and Serah Park, Business Manager and Physiotherapist, May 2011

“I would like to take this time to sincerely thank Cynthia Yan and her team for all the wonderful work they did helping me find and sell my properties. Cynthia has marvelous negotiating skills and a very professional demeanor. It was a pleasure to work with her and Ioulia and I highly recommend Cynthia to anyone looking to sell or buy property. She has gained a life long client!" 

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Sam Wang & Grace Zeng, Financial Analyst and Fashion Designer, March 2011

“This is the second time Cynthia has represented us as a buyer and seller. We did not consider having anyone else to represent us. Cynthia’s professionalism, knowledge, and negotiation skills served us well as we sold our townhome in less than two days over asking. Cynthia educated and advised us with information regarding comparables and the manner she conducts the decision making process has always been one of collaboration. We have always felt that when we called Cynthia, we would receive a prompt response and that her goal was always to assist us in the best way possible. We are extremely pleased with the service we have received and highly recommend Cynthia and her team!" 

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Freda & Johnson, February 2011

“It is not the first time we choose Cynthia as our listing agent. The outcome proofs, once again, the listing service she provided is amazing, not only for condo sale but also for house.
We are impressed by hers professionalism and outstanding negotiation skills when Cynthia sold our Condo one year ago. At the beginning when we consulted agents to sell our current house, she’s just one candidate of three other realtors. Even we knew each other already, Cynthia came well- prepared with background analysis and suggestions to sale our house. It’s took us only one hour to decide upon our realtor. Cynthia wasted no time to marketing our house for sale. You can image what happened next: 3 days showing, 2 non- conditional offers, 1 new sale record in my area for the similar condition house!
Thank you very much, Cynthia! You are our number 1 star realtor." 

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Hazim Jibry BSc. Mech. Eng., February 2011, Toronto

“We’ve been living in the North York for years and frequently received Cynthia’s flyers/marketing reports by mail, which shows that she is knowledgeable of this neighbourhood. Guess what…our condo sold for over 99% of the asking price in just 0 day on the market! Cynthia is definitely our agent of choice! We were so pleased and impressed with how professional and dedicated Cynthia was throughout the process. The selling could easily turn into very stressful things but she made it the most pleasant experiences." 

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David Poon, Audi Brand Specialist-Sales, November 2010, North York

“I am very pleased with Cynthia Yan’s level of service and particularly impressed with her professional way of conducting her business. Cynthia is prompt regarding appointments and accurate in her appraisal and course of events. No hesitations for dealing with her in future business. Best of luck." 

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Thomas Tsai, Financial Analyst, September 2010, North York

“Hi there Cynthia,
It was a pleasure dealing with Cynthia and her team. Always available to ask and answer questions. Open communication is the best business model in my opinion. Since we were new clients, Cynthia looked after all concerns that would arise. The transaction went thru very smoothly from start to finish all it took was 18 hours of total selling time. It was listed and sold very very quickly.
Cynthia is a true professional in dealing in the arena of real estate! From one professional to another, she was absolutely amazing! She would come HIGHLY recommended.
Million thanks" 

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Lini Campbell & Astig Melemetdjian, Photographer and Video Editor, July 2010, Upper Beaches

“Dear Cynthia,
I am writing this letter to thank you for having my condo sold in the toughest time of the year. You were always able to give me the best suggestion and advice on timely basis. You have shown the professionalism throughout the process of selling my condo. I am very happy about your team’s effort and service provided. I will definitely recommend anyone for your service!
Thanks again Cynthia!!
Best wishes to you and your team!" 

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Janka and Zul, Repeated Clients of Cynthia Yan, June 2010

“5 Years later and still the best in the business!!! We used Cynthia Yan, five years ago to sell our seemingly un-sellable condo; therefore, it was not even a question as to whether we would have her sell out Beaches home. She helped us navigate a rapidly changing market and got a fantastic price for out home. She also perfectly negotiated the purchase of our new home. She gave us experienced advice, which led to us getting everything we wanted. We will continue to recommend Cynthia Yan to anyone purchasing or selling their home. She is our real estate agent for life!!!!!" 

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Sam Wang & Grace Zeng - Financial Analyst & Fashion Designer,

“We are pleased to have Cynthia Yan as our list agent. She is a very professional, helpful, friendly and dedicated person. She sold our condo in a slow and difficult market period. Her up-to-date market analysis, strong negotiation skills and confidence are really impressed and helped us. She also has a strong team behind her. We really want to take a moment to thank you and your team, and will recommend her to my friends in the future." 

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Ray L. & Lixia D., Security Analyst and Senior CRA, May 2010

“We are very happy to have worked with Cynthia as our agent for the sale of our North York condominium. At the first meeting she came very well prepared with comparative analysis and she demonstrated in-depth knowledge of the market. We were impressed by her professionalism and later by her negotiation skills and efficiency. Her efficient marketing resulted in over 40 showings and the unit sold in about 10 days. A really smooth transaction. We would definitely recommend Cynthia to anyone looking for a top-notch agent." 

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Claudiu & Gabriela Rugina, software engineer and QA analyst, May 2010

“Buying or selling a home, be it house or a condominium is a BIG deal. There are many emotions that come in play. Papers have to be signed, offers need to be submitted, bidding wars have to be won. We have had to deal with these situations before and the person who came through for us each time was Cynthia. Placing bids at 10pm or accepting offers at 9pm/ 7 days a week. Cynthia has now become part of our everyday life, we consider her a family friend. We will continue to do business and maintain our friendship for a long time to come. Thank you Cynthia and to your team. You all rock!" 

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Dave and Audrey Stacey (retired Commodity Trader & retired teacher), March 2010

“At the beginning, we chose Cynthia as our list agent is because she did a wonderful introduction presentation. We are impressed by her knowledge about North York real estate market, confidence level and enthusiasm. What happened later proved that we made the right decision. The whole sale process was running smoothly and worry – free. She prepared showing sheet, directed us staging rooms, generated marketing report. It is most important that she is such a good negotiator. Our condo has been sold in one week with a competitive price. I’d like to recommend people in the area choosing Cynthia as their buy and sale agent. You will never regret about your choice." 

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Anna and Kien, February 2010

“Following our very positive experience six years ago, it was an easy decision to engage Cynthia as our selling agent again this time around. We were very pleased that our property sold in only 11 days with Cynthia’s help. I think that Cynthia’s negotiating skills are exemplary. She is calm and cool under pressure and exudes a quiet confidence that disarms the opposing agent. Her style shows the other side that she knows what she is doing and that her demands are reasonable. As a result we were able to sell for extremely close to asking price. We were once again happy to have had her as our agent, would recommend her highly to anyone, and would engage her the next time as well." 

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Mina and Keith,

“Dear Cynthia,
Happy new year!
During the Christmas holiday, Mina and I reflected on the positive difference you made to our past year. We are absolutely happy with our decision to have engaged your services for the sale of our North York townhouse condominium.
As soon as we met you, it became so easy to trust that you were the most ideal realtor to help us sell our unit. Your deep expertise in the GTA condominium market, extensive familiarity with the North York condominium buildings and your sustained performance record reassured us that we were working with an experienced professional. Your informative websites and personal attention to all the details certainly added a lot of value to the numerous decisions which we had to make from the preparation to closing stages of the selling process.
Mina and I were extremely busy with work at the time and so we particularly appreciated that you and your team were always accessible and continuously kept us informed on the progress. We hope others will also have the pleasure of working with you too.
Over the years, we have done quite a number of real estate deals and have encountered numerous realtors. Cynthia Yan is clearly one agent that leaves a very favorable impression on us. She is very professional, and her skill in negotiation is outstanding. One has to experience it to believe it. Interestingly, our decision to go with Cynthia as our agent was based entirely on the many positive testimonials we read in her resume. We took a chance and we were not disappointed. Cynthia, we would like to thank you for your skilful service and attention. Most importantly, we are delighted to be able to express our appreciation in this testimonial." 

Craig Cook, Research Analyst, December 2009
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Craig Cook, Research Analyst, December 2009

“I met Cynthia who was representing the seller when I was buying my new condo. I was immediately impressed with her negotiating skills and her knowledge. She stood out from other realtors. As a result, when it was time to sell my condo, without any hesitation, I decided to hire Cynthia as my realtor. She was very detailed, knowledgeable, professional, and at the same time caring and friendly. She even guaranteed that she could sell my condo within a certain time period. I was reassured by her confidence. Surprisingly, she did sell my condo within one week with over the asking price. My husband and I highly recommend Cynthia as a realtor. I am certain that in the near future, I will hire Cynthia to sell my new condo and to find a new house." 

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Jae, Educator, November 2009

“I am so pleased to have Cynthia Yan as my realtor. She is very knowledgeable, professional and helpful. With her sound advice and efficiency, she had made the experience of renting and later selling my condo to be most satisfactory" 

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C. Collantes, Senior Planned Giving Officer, November 2009

“We constantly saw Cynthia’s sign in our neighborhood and knew that she sold a lot of units in the area. When it came time for us to sell, we decided to give her a call. We were so impressed by her presentation and turnover of homes…she was instantly hired. We’ve had agents in the past but Cynthia is by far, the most professional and knowledgeable. She sold our home in 6 days for close to asking price and we couldn’t be more pleased.Since she sold our home so quickly, we decided to hire her to find us a new home. In 2-3 weeks, we found the home we dreamed of. Her aggressiveness and friendly nature got us the house and we’re so happy! If we decide to move again, we will definitely give her a call." 

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Kyle & Fae Wang, Professor & Manager, October 2009

“We were impressed with Cynthia’s way of conducting business, with her excellence and professionalism. She’s by far the best realtor we have ever met. She managed to save us more than 10% on our newly purchased house, and sold our condo with more than 10 % above asking price. So, we consider ourselves very lucky to meet her. She is customer orientated, always availab`le, prepared and kind. We will definitely recommend her to all our friends, close and distant relatives, colleagues, and anybody who wants to save/make lots of money while enjoying the process." 

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All the best, Stefan & Mihaela, July 2009

“I was duly impressed with Cynthia Yan’s knowledge, abilities and experience as a sales agent servicing the North York area in the past so I wanted to leverage this skill set for the sale of my second condominium unit. She did not disappoint. During these tough economic times, Cynthia helped me sell my unit within four days after going on the market at a satisfactory selling price. She provided me with detailed and up-to-date information to help me price my unit accordingly. In addition, I really valued her frank and honest perspective on the state of the housing market and the likelihood of being able to sell my unit at various proposed price points. She demonstrated her superlative marketing skills by preparing very eye-catching and informative take-home brochures for buyer agents and prospective buyers. Finally, I was most impressed with her negotiation skills during the actual offer negotiation process. Cynthia’s diligence and highly developed interpersonal skills made the whole process stress-free and seamless. Cynthia was always available when I needed to speak to her. I really felt that she was always on my side and had my best interests in mind. Cynthia is a real pleasure to work with and I hope to have an opportunity to work with her a third time" 

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Best wishes, Stephen, July 2009

“We are very happy to recommend Cynthia Yan, as we were extremely pleased with the level of service she provided. Upon deciding to sell our condo we interviewed several different agents, and quickly realized that Cynthia was the best agent to represent us. Right from our first meeting, Cynthia’s professionalism and knowledge of the North York real estate market thoroughly impressed us. As first time sellers, her patient nature when explaining and answering all of our questions was priceless. More importantly, Cynthia made us feel confident that we were making informed decisions that were supported by solid research and actual numbers – not the empty sales talk we were hearing from other agents. Cynthia assisted us in every stage of selling our condo, from walking us through the contracts, to staging and creating a listing. Cynthia’s experience and knowledge was proven to us when we sold our condo within twelve hours of listing, and she was able to negotiate for more than our asking price! Cynthia offered advice and guidance throughout the negotiation process, and we never felt pressured or rushed. We always felt confident that Cynthia had our best interests at heart and would absolutely recommend Cynthia to anyone who is looking for a professional and trustworthy agent." 

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Paul & Stella Szego, Psychologist & Chartered Accountant, June 2009

“Cynthia helped us sell our condo and buy a perfect townhome. I do not think that there is any other agent that knows North York better than Cynthia Yan. Her knowledge of each and every building that we were interested in is unbelievable! Thank you for saving our valuable time for providing us with your insight about the properties before we even went to see them. This greatly helped us eliminate properties we would not have liked and focus on the ones that are more suitable for us. Your knowledge, confidence and networking enabled us to solely rely on you for our new home search which led to an amazing result. The sale of our property could not have gone any smoother. I know this was said by your other clients, but your strong character knows how to command the situation during the negotiations. We are not sure how you did it but you managed to get us more money after the buyer said it was his “final price”. We could not be more thankful to you for all the help that you provided us with. We could not have asked for a better agent than you, Cynthia!" 

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Vernon & Ioulia Tse, Very Satisfied Clients of Cynthia Yan, June 2009

“Cynthia Yan helped us sell our North York Condo at a crucial time in our lives. Cynthia’s excellent marketing strategy resulted in multiple showings which sold our condo in a week. It happened on Mother’s day, the day before our daughter was born. It couldn’t have been timed out more perfectly! Cynthia’s professionalism was revealed during the negotiation with the other real estate agent. She projected herself as a person of great knowledge and expertise in her field. Even the other agent took note of this. Cynthia is not only fantastic at what she does, she is also a very caring and personable person. After the whole process was over, she came by for a personal visit just to see the baby and to see how we were doing. We will definitely recommend her to our family and friends and to anyone interested in buying or selling their home. Thanks again Cynthia for everything!" 

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Steven Buchanan and Cherry Mendoza, June 2009

“I first met Cynthia Yan on March 27, 2009, when she arrived at my condo, as a well prepared professional, who certainly demonstrated that she knew the business of brokering real estate. Cynthia provided a presentation and hard copy documents with all the information one would want to know when selling property. I had chosen Cynthia, based only on mailbox flyers, but soon discovered that she knew her business and treated her clients as # 1. A far cry from a previous encounter with another agent, who seemed only concerned for what was beneficial to him. My condo was sold in less than two weeks, much to my surprise with the way the market has been. The final sale was based on a second bid that was negotiated to my benefit with finesse and determination by Cynthia. Cynthia and her team communicate directly with clients, keeping them up to date on every issue as it arises." 

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Lillian Urquhart R.N., Professional Services Manager, April 2009

“It is our pleasure to write a testimonial for Cynthia Yan. She helped us sell our North York condo within a reasonable time frame. We really appreciate her professionalism and sincerity. We find her to be a very well-organized, resourceful and dedicated person. She was good with the up-to-date market analysis and evaluation. She discussed at length the pros and cons of selling vs. renting our unit with us at our first meeting. Unlike other agents she was never pushy and gave us an excellent understanding of what was to be expected at each stage. She also provided us with help in staging our property. Her apt marketing strategy resulted in multiple showings every single day and her team was very helpful in coordinating these to our convenience. Her warm and pleasing personality combined with her negotiating skills helped us close the transaction in a smooth manner. It is therefore without any reservations, we recommend her to anyone looking for a realtor." 

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Leena and Jeet Narsinghani, Electrical Engineer, April 2009

“Cynthia recently helped me sell my North York condo in a reasonable amount of time. When she first came to my home to provide a market assessment, she came prepared with an intelligent, thorough presentation. By the end of our first meeting, I was certain that she would be the best agent to represent me. Before putting my condo on the market, Cynthia gave me some great tips on how to make my place more presentable to prospective buyers. When my condo was listed, she promoted it most effectively which resulted in numerous amount of showings. Given the present state of real estate market, I was quite pleased with the interest that was generated as a result of her marketing strategy. During the negotiation stage, she was calm under pressure and was strong and assertive." 

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Elisabeth Kung, Senior Research Officer, March 2009

“Cynthia is a true professional who understands the value of customer-service and building long-term relationships. I would definitely recommend her to anyone who is looking for a bright, top-notch agent" 

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Dong-Ha & Kyoungmi Kim, March 2009

“The first major hurdle for my wife and me in selling our North York condo was in deciding which realtor to consult. We were quite familiar with Cynthia’s name by virtue of the fact that she made herself well-known in our community. This gave us the confidence to approach her for the preliminary consultation. At our first meeting, Cynthia came well-prepared with background analysis and suggestions for putting up our condo for sale. We came away with a sense professionalism and integrity. It took us a mere half hour to decide upon our realtor. We also appreciated her promptness at posterior meetings. Once the paper work was done, Cynthia wasted no time at all in marketing our condo for sale. This diligence certainly showed up in the steady flow of visitations. We received our offer for sale in matter of 5 days! Given the present state of housing market, that was incredible. Thank you very much, Cynthia. We only wish she could be here – another province – to help us in purchasing our new home" 

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Kevin F. & Stephanie K., Customer Business Manager and Human Resources Co-ordinator, November 2008

“We wanted to take a moment to thank you and your team for making our condo selling last month so quick and smooth. We thought it would be a stressful one due to our unique situation. However, it turned out amazingly painless. We were impressed by your promptness, friendliness, professionalism and negotiation skill. You receive our warmest recommendation." 

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Angela D. and John S., Medical Secretary & Regional Sales Manager, October 2008

“Cynthia has assisted us with both the purchase and sale of our condo and her customer service, responsiveness and guidance throughout the whole purchase/sale process has been exceptional. Her professionalism, knowledge and commitment to helping us achieve our goals is outstanding and we would definitely reach out to Cynthia again to assist us in the future as well as recommend her to others without hesitation." 

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Chris & Jen Emanoilidis, Services Sales Rep and Social Worker, July 2008

“If you are planning on buying or selling a property, I can truthfully say Cynthia Yan is the only one you should call. I was nervous about putting my place up for sale but she took the time to do the research about the marketplace and the current selling prices. Here’s the best part, she let me make up my own mind; she gave me the time and space I needed to make the decision that best suited me without any pressure. Once I decided to sell, she was there to make sure all my questions were answered; she is dedicated, professional and she is great at what she does. Another important reason why I am so pleased with Cynthia: my condo was sold the same day it went on the market and Cynthia made sure I received the full asking price! She will most definitely get my business when I am ready for my next real estate venture and I have already recommended her to friends and family because I am certain she will deliver the same level of integrity, service, and results as she did with me." 

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Sandy Faddoul, A Very Satisfied Customer, July 2008

“We sold our condo and bought our house right when report cards were being written. It was a very busy time! So in keeping with that, we give Cynthia a report card of her own!

Preparation: A+

In selling our condo, Cynthia knew the recent market history of all the condos in our area and the recent trends among buyers. She made sure our listing was widely circulated and made a very attractive information sheet for all prospective buyers to receive.

Communication: A+

Cynthia was always available to answer all of our questions. Phone calls and emails were answered promptly and feedback from potential buyers was consistently given. She also took the time to explain all of the intricacies of selling and buying so we would be enabled to make educated decisions.

Negotiation: A+

Cynthia is a first-class strategist when it comes to closing a deal, whether as the selling agent or the buying agent. Her representation of us went beyond what we could have ever expected. Her experience and wisdom truly shone out in this area!

Personal Relations: A+

It was a sincere pleasure to have Cynthia as our agent. In the end, we both considered her a friend. Always considerate of our thoughts and feelings, she led us through a very stressful time with calmness and dignity. She is a true model of customer service and professionalism.

Overall Grade: A++

Cynthia Yan is at the top of the class." 

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Vince and Heidi Giraldi, Teacher and Accountant, June 2008

“We would like to commend Cynthia on her work in selling our condo at 80 Harrison Garden Blvd. In the beginning it was difficult because of the lack of co-operation from our tenant. But Cynthia handled her calmly and helped us deal with her in a legal manner. We were pleased that she was only a phone call away and always available to assist us, and discuss the sale. After our frustration with our tenant we ended up in a multiple offer situation which Cynthia handled very professionally. And we happily sold our property over asking price. How’s that in a slow condo market! Being a realtor myself I consider myself rather picky when it comes to agents. Cynthia passed the test with flying colours and we would certainly enlist her services again should we need to sell another property. All the best Cynthia in your Real Estate Career." 

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Susan Bishop and Chris Bishop, P.Eng., June 2008

“I would like to recommend Cynthia Yan as your next real estate agent. She has displayed professional qualities from start to the end. Cynthia is very devoted to her work and knows the market very well. Her organization has led to multiple showing within the first 2 days and eventually sold our property in 4 days. More impressively is her negotiation skill. I must say she’s there for you, the client, only. I believe this is experience and the knowledge of the real estate market. With previous experience of other agents, you get the sense they’ll encourage you to bring down the price and meet the offer. Not Cynthia, she stands firm and guide us through and the end result was a SOLD at 100% of listing price. Cynthia has also assisted us with the purchase of new property. She showed us many properties in timely fashion and offers a good unbiased opinion. Not once did we feel rushed or pressured to purchase. When it comes to purchase offer, Cynthia again shined in her negotiating skill. Again, this is where I felt most agents we dealt with in the past will persuade you to offer more in order to close the deal. If you are looking for someone to represent you in the real estate market, you can’t go wrong with Cynthia. Whether you’re buying or selling, I would have her on your side!" 

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Jack C. and Lillian L. (Dentist), May 2008

“We chose Cynthia based on the recommendation of friends, who were referred to her themselves. We certainly were not disappointed. As first time buyers, we appreciated Cynthia’s patience and willingness to answer our many questions, and show us many properties. Throughout the process, her valuable advice kept us on focused and on-track. When a “nearly perfect” property became available, she encouraged us to see it and make an offer. She then negotiated a great deal and continued to guide us through the many steps to closing.We would definitely recommend Cynthia to anyone buying or selling property in Toronto, and she’ll be the first one we call if / when we decide to sell." 

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JIM & GAYLE HEELS ( IT Recruiter / TTC Driver ), May 2008

“I am writing to give Cynthia Yan my highest recommendation. She possesses all the attributes necessary to be an excellent broker: she knows her market extremely well; she is diligent, responsive, and yet very patient with her clients. In my particular case as the first time seller of a home, my husband and I were expecting and preparing for all the difficulties and confusions, but with her knowledge and expertise , we actually sold our home within 2 days at a almost 100% of asking price. Also I want to say thank you very much for all her extra time for the recommendations on our new home. Cynthia, I would recommend you and your services to anyone that wanted to have a quality professional realtor experience." 

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Jennifer Wang and Peng Wu, April 2008

“When I decided to sell my North York condo I e-mailed Cynthia Yan expecting a reply within a couple of days. I received a phone call from Cynthia the very same day. Immediately I was impressed with her professionalism and her work ethic. When I met in person with Cynthia she had a detailed marketing plan and was ready to answer all my questions as well as providing sound advice. My condo sold within three days and when it came down to negotiating the best price for her client, Cynthia did a fantastic job for me. I would highly recommend Cynthia to anyone looking to buy or sell a property. She always made me feel very comfortable in what can be a very stressful situation." 

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Luis Carvalho; Court Officer, Toronto Police Service, April 2008

“Cynthia was highly recommended to me by a couple whose North York condo she sold in one day. My condo purchase was stressful and the more I dealt with Cynthia the more I appreciated her guidance, calm, and attention through the transaction. When it came time to sell my North York condo I felt confident appointing her as my agent as she was knowledgeable and presented a fine marketing plan. I received 2 offers on my condo the first day of showing and Cynthia negotiated a deal more than my asking price as well as a tricky closing date. All in all, a smooth transaction. Cynthia and her assistant Jocelyn were always responsive by phone and/or e-mail which really helped. Thank you!" 

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Eva Scharf, Senior Business Analyst, March 2008

“It is really amazing that my condo in the North York area can be sold within 2 days for the full asking price. The credit all goes to Cynthia Yan. I must say that Cynthia is a truly outstanding realtor. She walked me through the selling process the day I met her and everything was set to go live the next day. She is very friendly, very honest, very professional and knowledgeable. Her negotiation skill is totally exceptional. That was really a stress-free sales experience. I would highly recommend Cynthia to anyone who is thinking of buying or selling any properties." 

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Michael Chung, Computer Operations, March 2008

“Cynthia helped us with the sale of our condo townhome at Yonge & Finch December 2007. It was sold in 3 days with 100% of asking price. From the time of our first contact, she was approachable, very professional and knowledgeable. Her attention to detail gave us confidence that everything would work out fine. Her staff was very punctual with addressing our concerns. They made us feel that every question was important, no matter how small. I would definitely recommend Cynthia to all my friends and relatives. She was the best decision we’ve made for the sale of our home.
Thank you Cynthia and Staff. We appreciate all the hard work you put in to make this big transaction a seamless one!" 

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Antonette Fernando & Ryan Pulumbarit, March 2008

“I would recommend Cynthia to anyone who is selling/buying their house. She’s an expert and a professional. Not only does she do extensive research and negotiate extremely well, but she is also affable and kind. She answers all questions, even if asked twice, and always with a smile. Cynthia sold my place within a week, and she walked me through the process, making it pretty much a stress-free experience. Thanks so much, Cynthia. I wish I had another house for you to sell!" 

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Christine Birbalsingh, Closed Caption Editor, January 2008

“Since 1963 my Husband and I have been in several situations where renting, buying and selling residences have been involved.
In 2005 our Daughter and her Husband were fortunate to have the most capable, and they felt, extremely professional help of Cynthia Yan when selling their Condominium. Late this Fall on their strong recommendation we spoke to Cynthia regarding the sale of our own Condo.. She was so knowledgeable, patient, honest, friendly and quickly in tune with our goals there was not a second’s hesitation in asking her to be our agent.
We were delighted that within 24 hours she had successfully negotiated what we felt was a good and fair sale. Such skill and thoroughness is not generally universal in the industry and she is a rare find. Anyone who deals with her is assured 100% satisfaction. Thank you, thank you." 

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Peter & Cathy Campbell, Retired, January 2008

“Cynthia is a consummate professional and skilled negotiator with a sound knowledge of the condominium market. She sold our condo in just four days and over asking price. Cynthia is efficient and detail-oriented, and she and her team ensured a smooth and stress-free transaction. We are extremely pleased with her high level of service and would not hesitate to recommend her to family and friends." 

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Rosalind Guldner, Librarian, January 2008

“The decision to choose Cynthia as realtor could not have been a better one. Her commitment and dedication to her clients and profession are exemplary. Cynthia’s superior negotiation skills serve her and her clients well throughout the process. Cynthia is very informative, knowledgeable and particularly hard-working. I recommend her services without reservation!" 

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Jim & Maricke Emanoilidis, Director – Real Estate Finance, and HR Manager, December 2007

“What impressed us about Cynthia was how she exemplified great professionalism and diligence throughout the entire home buying and selling process. From our introduction meeting, Cynthia demonstrated she understood the market conditions in our area and had a thorough strategy for selling our garden villa. Our unit sold within 5 days. Her warm and delightful personality also made the buying aspect fun! The amount of follow ups and attentiveness she provided ensured all our best interests were met. Her negotiation skills for both transactions saved us over 15 thousand dollars. Cynthia, simply put, will work for you – relentlessly. I would not hesitate to refer her to any of our family and friends. Thank you Cynthia!" 

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Lee and Priscilla Wong, Information Technology Manager and Seminary Student, November 2007

“I’d like to express sincerely & heartfelt thanks to you. My house was sold in an ideal price only in 3 days when I were oversea. Your are very professional and experienced. I would like to recommend you to all my friends because it’s lucky to have a broker like you. Thanks very much and good luck!" 

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Cindy Liu, October 2007

“Only deal with professionals is my principle, and Cynthia Yan is one of the professionals that I will have no hesitation to recommend to people.
She’s been in the business for several years, since I first noticed her POS materials which I know she must be successful. I had a good impression even just from the initial phone conversation. She came in well-prepared with market info, and paid attention to details. During the selling process, her team kept me in the loop and went with the flow without giving me too much pressure. Besides of her knowledge, expertise, and professionalism, she made the whole selling experience (even though just 2 days) a pleasant one for me, and I truly appreciate all efforts they put together.
Cynthia, you rock!!!" 

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Joanne Hu, MS CFP, August 2007

“This summer we had the pleasure of working with Cynthia. With another house already purchased and an energetic newborn making his daily rounds, we realized that things weren’t going to be easy. Cynthia was very sympathetic to our needs, tirelessly scheduling meetings and viewings around all of our busy schedules. The marketing for our home was first-rate which was evident by the number of appointments scheduled during the first weekend our property was on-sale. In the end, we received multiple offers and our home sold quickly! We are extremely pleased with Cynthia’s level of service and would not hesitate to work with her again." 

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Karine, Byron and Dylan Gaum, August 2007

“I’ve sold a house and three condos, and I’ve worked with three other Real Estate agents, I can honestly say, I was most impressed by Cynthia. She was successful in selling my one bedroom condo, that had no parking or locker in ten days at almost full price, needless to say i was very impressed. Her negotiating skills netted me an additional $5,000 more than I was willing to settle for. Her focus on not just the big picture , but also the little details in my opinion made a huge difference.
One thing I really appreciated that was unique of Cynthia, were feedback from other agents and clients that came to see my condo. This really helped me, because it gave me insight I ordinarily would not have access to, an gave me the option of making changes based on those feedbacks.
I would highly recommend Cynthia to anyone thinking of buying or selling, and as I’ve already told her , she’ll be my agent on my next purchase. Needless to say I’m a very satisfied client." 

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Roopan Singh, Stock Trader, July 2007

“I wanted to thank you for your excellent service in marketing and selling my townhome. As you can know, being a US citizen not living in Toronto makes it very difficult to manage details that arise. You have always represented yourself in the most professional way, you clearly know your market and most importantly you were always extremely prompt in responding to any of my many emails and phone calls. I would highly recommend you to any of your clients looking for a personal reference." 

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Linda Watson, July 2007

“Cynthia sold my Penthouse Condo within a week. From the start the process was efficient and professional. Considering the associated agents fees my expectations were very high. Cynthia and her team met these expectations, and on the whole, the experience was certainly a positive one. I would be happy to provide my personal recommendation to use Cynthia’s services." 

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Dr. Malcolm Clough, Professional Engineer, July 2007

“We would like to thank you very much for all your help in selling our condo. You were very professional and thorough throughout the process. You were able to sell our condo in 3 days which was very quick and unexpected. This was our first home we were selling and unfamiliar with what the process was and what we needed to do. You were able to answer all of our questions in a quick turn around time and took care of things for us which made the process feel so easy.
Thank you again for your help and we would definitely recommend you to our friends and family." 

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Fatima & Joseph Lusito, May 2007

“My husband and I would recommend Cynthia and her team with no hesitation for the sale of ones home or to have her help to find a new home.
Cynthia sold our condo in less than 48 hours (after one day of viewing) and we found our next home within a week after that. We were impressed with her professionalism and her knowledge of the small but important aspects to look at when buying a new home. As a first time buyer of a resale home, we felt Cynthia was really looking out for us. I was also impressed with her availability in this high intensity buying and selling.
Thank you Cynthia for making this process as easy as it could be!" 

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Roy and Serah Park, May 2007

“Cynthia,

Thank you so much for all the extra time and effort you placed in my both my home selling and home buying process. You made things extremely easy because you showed great professionalism from the beginning-from meeting up with me right away to discuss my goals and presenting your business plan with me, to being available to me at a drop of a hat. This meant a lot to me as a client as I knew you were truly there in the best interest for me.

You followed up whenever you needed to, and kept me in the loop with my entire real estate process. You have an extremely organized and professional “right hand woman,” Jaymie, who always made sure your calls got to you, sent e-mails when they needed answers, and helped put me at ease whenever I had a question to be answered ASAP." 

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Cristina Chui, Teacher, May 2007

“I am writing this letter as a testimonial to the excellent service and support provided by Ms. Cynthia Yan during the sale of my North York condo.
I reside abroad and had flown to Toronto with the sole purpose of putting my condo on the market. Cynthia willingly met with me on short notice and provided me with a detailed and concise presentation outlining the state of the local condo market, along with the overall process that would be involved in the sale. She pointed out specific strategies and approaches designed to maximize the selling potential of my unit, and explained the specific steps she would take, as my agent, in ensuring that I received the best possible deal.
After only a couple of days, I began to receive numerous visits from potential buyers and, within just two weeks, received two firm offers – one of which I happily accepted.
In the days leading up to the actual closing, Cynthia and her office dealt very efficiently with the necessary paperwork and kept me informed on the progress of my sale every step of the way – all of this while I was now back overseas.
I highly recommend Cynthia Yan to any home or condo owner seeking the swift and effortless sale of their property. Her knowledge, expertise and level of professionalism are superb." 

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Paul Figueiredo, Schoolteacher, April 2007, Lisbon, Portugal

“Thank you very much for your hard work and dedication in helping us sell our North York condo. When we first engaged your services for another transaction in 2005, we were very impressed with your high level of professionalism, excellent communication skills, and insight into the real estate market. You have managed to exceed our expectations and proven yourself once again this time. You provided us with a great selling strategy and the results of our condo sale speak for itself…you managed to sell our condo at 101% of the asking price and with only 3 days on the market! You made it so easy for us, which is important considering that We now reside in Calgary. We will be sure to pass along your contact information for our friends and family looking to buy or sell property in Toronto. All the best." 

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David and Becky Lim, April 2007

“24 hours and Full price Deal. What can I ask for more? We got expert services — An expert equipped with A negotiation skill and professional attitude." 

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Simon and Gloria, April 2007

“I was at first overwhelmed by the idea of having to research the condo market, especially being new to Toronto, and more specifically new to the idea of purchasing a property. My brother however, recommended that I call Cynthia to assist me, and this proved to be infallible information. I admit to being an extremely picky buyer and as much as I emailed and phoned Cynthia, she always remained calm and courteous and was more than willing to answer my questions and investigate my concerns. I eventually found a condo that was to my liking, and her professionalism and tact at the time of closing the deal proved exceptional. I would fully recommend Cynthia to anyone shopping for a house or condo." 

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Jad Habbouche, Advancing Specialist, March 2007

“Cynthia was recommended to me by my brother and sister in law because she had helped them buy their own home and were very satisfied with her professionalism.My experience with Cynthia has been great! I was overwhelmed with the process seeing this was my first time buying a home, however Cynthia made it all so easy. She gave me very good advice and seeing that she is so honest and open, I gladly took it. She is very efficient and wasted no time in showing me all the houses I wanted to see and was readily available at any time convenient to me. Thanks a lot Cynthia, I would gladly recommend her to anyone wanting to buy or sell real estate." 

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Marianne, February 2007

“My home IS my castle. It was time to sell as I am downsizing and retiring. I was referred to you by a long-time friend for whom I have great respect and admiration. I had other real estate brokers but was not impressed.
You are an amazing person as you stand out far beyond the rest. You handled every aspect of our association with professionalism and ease. You gave me excellent pre-sale advice, marketed my property well, followed through with each showing, negotiated well on my behalf and followed through with all paperwork to ensure the sale was complete in all aspects. You and Jaymie, your assistant, make a formidable team that any client would be extremely proud to work with." 

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Murray Mawson, Owner: Whites Road Physiotherapy & Sports Injury Clinic, February 2007

“Cynthia was recommended to us by some friends of ours and by their recommendation we felt confident that she would do an excellent job for us as we looked to purchase our first home. Cynthia did not disappoint, she was available whenever we needed her and she really listened to what we wanted and to what we were looking for in a home. She did an amazing job negotiating for us and by listening to her advice we got a great deal on our home in Scarborough. Cynthia was very easy to deal with, she explained everything we needed to know very simply and it was an easy decision to sign the deal when all the negotiating was done. Thank you Cynthia, Heather and I are very thankful to have had you as our real estate agent." 

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Curtis and Heather Marshall, Electrical Engineer and Occupational Therapist, January 2007

“Cynthia was terrific in helping us sell our condo so we could purchase our first house. In selling our condo she was very attentive to our needs and did a great job at negotiating the price we wanted. In the purchasing of our new house she kept us informed of new properties and was always available to answer our questions. I think we contacted her every 2-3 days to view houses and she never hesitated to get us the first available appointment. She also offered her insight on the condition of the houses, the neighborhoods, and the re-sale values. In the end, her knowledge and negotiation skills not only got our condo sold but also got us the house that we had been looking for, and for less than the asking price." 

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Andre & Perihan, December 2006

“My sister and I were in need of a real estate agent and seeing Cynthia’s signs and literature in our neighbourhood decided to do some research. We liked what we saw so we decided to call and meet with her. We listed our Condo-Townhouse with Cynthia on her first visit because she was very knowledgeable and told us what to expect and walked through the whole process with us. After signing the papers Cynthia looked around our Condo and suggested changes to make our Condo more marketable. We followed all Cynthia’s suggestions. We had over 12 showing on the first day. Much to our surprise we had two offers by the end of the day (actually there was another buyer interested, but they found out there were two offers and decided not to put in a offer). We accepted one of the offers and the selling price was higher than we listed. I have no hesitation in recommending Cynthia to my friends and family and we are very happy with her service." 

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Cheryl Evelyn, Constituency Assistant to a Member of Parliament, October 2006, Toronto

“I would like to express my gratitude at the quality of work produced by Cynthia Yan. Cynthia came as a recommendation from a very satisfied friend who worked with Cynthia in the purchase of his condo. As a first time home buyer, she was very informative and was able to educate me on the home buying process and make useful recommendations to me along the way. She is always client-focused and makes protecting her client’s interests her first priority. I feel that we bought for less, largely due to Cynthia’s excellent negotiating strategies. Cynthia always had time for us, as if we were her only clients. We will definitely use her services again in the future, and would recommend her to all our friends. Thanks Cynthia for everything you truly are a dream agent that any client would want." 

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Jawaharlal Jeyapandian, System Analyst, September 2006, Toronto

“We would like to express our gratitude at the quality of work and hard research of work produced by Cynthia Yan. Our Condo-Townhouse sold very close to the asking price and even better was the closing date that we wanted to be. Cynthia is an outstanding agent, we would recommend without hesitation your services to anyone who ask us about real estate transactions. We wish you the very best and want to thank you again for your exceptional service." 

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Maria Ruiz & Mauricio Renteria, Customer Service – Royal bank & Project Coordinator & Bombardier Aerospace, September 2006, North York

“I was in the need for a Real Estate agent for the sale of my condo. I found Cynthia’s name and website by searching MLS listings for units in my condo building. I sent an e-mail to her explaining my situation, and within a couple hours I received a phone call from Cynthia. Following a short discussion I knew that I had found my agent. Being from out of town (now living in Michigan), everything was done via phone, fax and e-mail, flawless. Cynthia was very up to date on the Market and was able to make great recommendations once we received an offer. From the time we listed to closing was less that a 45 days. So if you are looking for an agent, I would highly recommend Cynthia. Thanks." 

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Ian Cameron, Sr. Technical Analyst, September 2006

“I have been working with Cynthia for the past three years she is truly the best realtor I know. Cynthia is not only reliable but professional, timely, dependable and extremely prepared. She goes beyond the call of duty to get you what you want. I would highly recommend her to anyone interested in buying, selling and renting a home. Cynthia it is always a pleasure working with you and we look forward to working with you again." 

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A.M. and T.B., August 2006

“As a first time home buyer, I was worried about being overwhelmed with the home buying process and not finding a suitable home that met my requirements. Thankfully I was referred to Cynthia Yan by a colleague who had previously engaged her and had only positive feedback about her. Having now bought my home, I can honestly say that Cynthia is one of the best realtors in Toronto. She is constantly in communication and always wants to make sure you, as the client, are getting the best deal possible. Her attention to detail and outstanding customer service is unmatched in the industry and I will be recommending her to all friends in colleagues who are buying or selling a home in the Toronto area." 

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Kyle Hall, Database Analyst, July 2006

“Over the years I have bought and sold about a dozen real estate properties – one on my own and the rest by engaging realtors. I consider myself lucky to have enlisted the assistance of Ms Cynthia Yan in the latest sale. I found Cynthia very professional, effective and prompt. Her performance was outstanding, efficient and she achieved excellent results quickly, viz., 98.5% of the listed price in just four days of the listing date! I would recommend her highly for her persistence, dedication and friendly disposition." 

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Dr. A. R. Khan, Esso Research Engineer (retired), June 2006, Toronto

“Cynthia Yan is strong in character and understands the needs of the customer. Her knowledge, confidence and preparedness empower her to negotiate confidently and efficiently on her customers behalf. She knows what the buyer wants, what the market trends are and communicates professionally as well as candidly to the seller enabling maximum return on the investment. It is her nature to go beyond the realtor role as she approaches the sale as if it were her own property. This was my first experience selling a home. I have been spoiled with the service I received from Cynthia, I will definitely use her again in the future and endorse her to those who are buying or selling a home." 

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Sean Tierney, School Teacher, June 2006

“Cynthia Yan was a pleasure to work with. I would gladly recommend her to my employees and customers. She is also a great listener and is great at understanding our viewpoint rather than giving her opinion. I look forward to using her services again in the future!" 

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Daniel Soscia, Owner Whitlocks Restaurant, June 2006

“Cynthia is a truly outstanding realtor. She is professional, reliable and well prepared. She has an excellent marketing strategy. Cynthia gives you great ideas of how to present your home in the best way for viewing. We strong recommend anyone out there to consider Cynthia Yan as their selling/buying agent. Cynthia, Thank you very much and your team for an outstanding work and exceptional services. We are now worry free and waiting to get possession on our purchased home very soon." 

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Andy Lai and Vickie Tang (Financial Consultant), June 2006

“As a young professional couple, Melanie and I were short on both real estate experience and free time to commit to the sale of our first home. The best decision that we made was partnering with Cynthia Yan. Cynthia guided us through the entire process, and her marketing efforts ensured our home got a lot of attention from prospective buyers." 

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Melanie Schryburt – Registered Massage Therapist, Rob Chalmers – Director of Marketing, May 2006

“I have been working with Cynthia for over 5 years, on a variety of transactions including buying, selling, and rental management of condominiums in downtown Toronto . I have worked with other realtors in Toronto, as well as other cities, and have been unable to find someone as easy to work with and effective as Cynthia. Cynthia is able to be persistent and extremely effective while always maintaining her focus on what the customer needs. Perhaps most importantly, Cynthia always has her customers financial objectives in mind during the entire process. Having worked with several other realtors, I believe that Cynthia is a top professional in her field and would recommend her to anyone interested in buying, selling, or renting out property in Toronto. " 

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Jose Alvarez, May 2006

“My husband and I have bought and sold seven homes over the course of our marriage and of all of the real estate agents we have dealt with over the years; Cynthia Yan was the most professional and the most thorough. She always has her clients’ best interests at heart and is in constant touch at all times with market data and information that could affect the purchase or sale. Her negotiating skills are exemplary. We wouldn’t hesitate to refer our friends to her when either buying or selling their home and we greatly appreciated all the work she did on our behalf." 

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Sandy and Keith Cowan, May 2006

“For the sale of our North York Townhouse, our choice of real estate agent was based upon finding someone with an excellent track record in the local market; we chose Cynthia Yan because of her unparalleled knowledge and proven success in this area. From the outset, her thorough, professional approach was impressive and her advice concerning pricing, listing and staging was flawless. As a result of following Cynthia’s suggestions and thanks to her hard work and negotiation skills, we sold within 1 Day for $6000 over asking price a record for this type of property in this location." 

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Steven Gorton & Ann Clayton-Gorton, Corporate Pilot and Project Manager, May 2006, North York

“I must say that Cynthia is a truly outstanding realtor. She is one of the most professional and capable realtors I have ever hired during my investment life over the past 30 years. In early spring 2006, the decision to sell my property at Yonge and Finch, North York, Ontario, welled up in my mind. It was my strong wish to hunt for a realtor with the following aptitude and quality:

(a) be highly professional and reliable;

(b) be honest and fully market-conscious, and

(c) be smart with excellent communication skill.

And, eventually I got her Cynthia. Thanks to her exceptional expertise, impressive efforts and multi-pronged approach, my property was sold for 100% of the asking price in just two days." 

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Thomas Chan, CEO (retired), April 2006, North York

“Cynthia is a hard-working and conscientious person. As a real estate agent, she is professional, dependable, and well-prepared. Throughout our interactions with her when she sold our home, it was evident that she believes in high quality work and strives to deliver superior customer service. Cynthia pays attention to detail and puts in that extra touch to get your home sold. She makes special effort to show her clients that they are important, which was particularly evident in an impressive annual client appreciation luncheon; that was more like a banquet with a jazz band and prizes, where our family was invited. We would recommend Cynthia to any of our friends or family members to sell their homes, and would call her again upon our next move." 

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Wendy and Nap Wong, Teacher and Network Engineer, February 2006, North York

“Given my work demands and the fast-paced real estate market in Toronto, it was very important to me to find a responsive, timely, and resourceful real estate agent. Cynthia did a great job in all these areas. Also as a first time home buyer, she was very informative and was able to educate me on the home buying process and make useful recommendations to me along the way. She is always client-focused and makes protecting her client’s interests her first priority." 

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Lawrence Hsieh, CA, January 2006, Toronto

“Our family has bought three homes and sold one with Cynthia, and we have been greatly impressed by her professionalism, commitment, and undivided attention each time. She worked tirelessly to help us achieve our goals in each instance, and we always felt that we had the right person representing us in each transaction. We do not hesitate in recommending Cynthia to anyone, and look forward to having her help us again in the future." 

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Karen E. Finnemore, CA, Director, Morton Grey Inc., December 2005, North York

“Don’t waste your time with associates that are all talk. List with Cynthia and sell your home the first time you list it. Cynthia’s combination of extraordinary customer service, up to date marketing knowledge, and strong work ethic are the winning combination. Don’t put your life on hold wondering why your place isn’t selling – call Cynthia and get the job done now." 

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Sara C. Hampson, Senior Business Analyst, July 2005, North York

“Cynthia was both professional and personable. She was the most prepared realtor I had ever come in contact with. She has a great deal of experience, she is well-researched and offered sound advice about presenting the condo at it’s most optimum. I was most pleased with the outcome." 

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Dayna McNeil, June 2005, Calgary, Alberta

“I would like to express my gratitude at the quality of work produced by Cynthia Yan. Cynthia came as a recommendation from a very satisfied friend who worked with Cynthia in the sale of her condo. Cynthia made me feel very comfortable throughout the entire process of searching for and finally closing the deal on a house. Further, Cynthia had a great deal of patience for my questions, as this was a first home purchase for me and she was very helpful and thorough in her feedback. Cynthia also accommodated my ,at times, last minute requests to view homes. As a result, I now own a home that I feel very comfortable with and know that I have made the right decision with Cynthia’s help." 

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F. Gillani, Project Manager, May 2005, Scarborough

“When my husband and I decided we needed to buy a home, we asked our friends the name of their agent and without hesitation they recommended Cynthia. We immediately realized why. It has been a pleasure doing business with her. Her professionalism, expertise, and desire to meet our needs combined with her outstanding dedication and honest suggestions makes Cynthia a dream agent! Cynthia is the kind of agent that takes care of all of the details in a very efficient and comprehensive manner. You don’t need to ask her more than once and was really great to feel that she always had time for us. What surprised us the most, was the excellent post buy customer service that she provided. She is not the kind of agent that considers the job done once you signed the paperwork. She kept in touch to see how we were doing. We not only look forward to doing more business together in the future but we have already recommended her to our close friends. Thank you Cynthia for an exceptional service!" 

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Jaime and Mariana Roa, Decision Support Analyst and Sales Coordinator, April 2005, Richmond Hill

“Cynthia Yan made selling our home a stress free experience. We found Cynthia to be extremely professional, knowledgeable, friendly and easy to reach. She is a very good negotiator. Within a month, Cynthia was able to get us our closing date and a price that was very close to what we were asking; thus, making the transition to our new home that much easier. I strongly recommend to anyone looking to sell their home that they hire Cynthia to be their agent." 

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Caroline Campbell & Astig Melemetdjian, Camera Technician and Video Editor, March 2005, North York

“Cynthia is an outstanding agent. Our initial meeting with her left us feeling very informed & confident we made the right decision having her represent us. She was extremely knowledgeable on the market value in our neighbourhood & had a proven track record of homes sold. We had an overwhelming number of showings for our property & Cynthia always provided feedback. Our property sold in one month…exactly what she predicted!" 

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Ray & Kelly Anglin, Technical Analyst/Web Programmer, Record Company Administrator, February 2005 North York

“Dear Cynthia, Please accept a belated thank you for a job well done! Your professionalism, patience, and expert knowledge of the real estate market was definitely appreciated. Thank you for tirelessly keeping us informed and the excellent communication, especially given the fact that we are all the way in Calgary! We would definitely ask for your help again for our future Toronto real estate needs and are more than happy to recommend you to our family and friends in Toronto. All the best in 2005 and please keep in touch!" 

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Becky and David Lim, January 2005, Calgary, Alberta

“We decided to engage Cynthia Yan based on seeing others selling their town homes and using her services. Her picture and name was everywhere and the SOLD sign that followed convinced me of her success.
Once my wife and I met Cynthia it all seemed to come into place. She really displayed her hands-on approach with us and her dedication and professionalism is so easy to detect. She really cares about what she does and wasted no time in getting us viewing new homes. Within one month we had sold and purchased a new home. We never felt pressurized by her and her honest approach and human touch says it all. In our view, she has it all, and I would not hesitate to engage Cynthia in any future sell or purchase of real estate. Thanks Cynthia, you definitely championed our needs." 

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Stephen Yun, Research Manager, November 2004, North York

“Contrary to what we previously thought, finding an agent to sell our home was an easy decision. After having met with Cynthia, both my Husband and I were confident that she was a good fit with respect to the agency-client relationship. More importantly, we were impressed with her professionalism, expertise, drive to excel, and desire to meet our needs. Our condo-townhouse sold on the very first day at 99% of the listed price a wonderful and exhilarating experience for any Seller. I would like to take this opportunity to sincerely thank her for all her hard work and dedication and would highly recommend her services to anyone who is thinking of selling or buying a home." 

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Victoria and Michael Jurincic, Account Director and Market Manager, October 2004, North York

“Cynthia Yan is a true professional in the field of real estate and an expert in the condominium market. She sold my condo in a short time in an increasingly challenging market in my neighbourhood. She demonstrated her business knowledge and people skills guiding me through the listing period and sale. I was impressed by Cynthia’s marketing plan and her research on a regular basis into market conditions and fluctuations. She communicated effectively with me and with her colleagues to obtain feedback on showings. She was great in negotiating the sale. I would highly recommend Cynthia to buyers and sellers of property" 

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Claire Horowitz, Senior Development Officer-University Research Centres, September 2004, Thornhill

“Cynthia was extremely professional. At my first meeting with her she showed me a power point presentation which discussed both the general market and the specific condo market in my my area was like. She provided information about selling trends and a list of all the condos that had been sold in my area. She also gave me concrete suggestions on improvements I could make to my home that would facilitate selling the condo. She discussed realistic pricing but was also happy to let me decide on the price. I interviewed Cynthia along with 2 other real estate brokers and Cynthia was by far superior in terms of her wealth of knowledge, experience and her professionalism. During the entire time that I dealt with Cynthia she was extremely responsive. I could reach her at anytime. I found this to be one of the key assets. Also, during the negotiation, she made sure that I got very close to my asking price. Overall, the experience was fantastic and when I buy or sell a house I will definitely use her again. I have already recommended her to others that are buying and selling their houses." 

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Shakufe Virani, SAugust 2004, North York

“My Wife and I wanted to find an agent who was very familiar with the area, as well had a good track record. After seeing Cynthia’s ad in various units windows with the ’sold’ sign, we both though that she would certainly be a likely candidate. After our first meeting it was clear to the both of us that Cynthia had a very professional attitude. This was very important to my wife and I. After presenting a market analysis, Cynthia patiently took the time to ensure all our questions were thoroughly answered, as well had responded to any concerns we had. We clearly made the right decision to have Cynthia represent us. Always on top of things, I have never had to ask twice for anything. Cynthia not only help me understand the market a little better but had provided me with contacts i.e. home inspector, mortgage specialist to make things a little easier for myself. Within a very short time our town home was sold at 99% of our asking price, and we purchased a home for a great price. Thank you Cynthia." 

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Auditi Seal and Samir Kothari, July 2004, North York

“I would highly recommend Cynthia if you are buying or selling a condominium. From the first time I met her, she made the process of selling my condo effortless and gave me excellent advice. She is an expert in her field and was very honest with me at all times. I was extremely happy with how quickly my condo sold. You are in very good hands with Cynthia. Thanks again for everything." 

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Elizabeth Couture, Employee Development Specialist, April 2004, North York

“When we were looking to buy a new condo, we e-mailed several real estate agents with interest in several properties. Cynthia not only responded quickly, but in fact was the only agent to truly show interest in helping us in our search. Cynthia takes care of all of the details in a very efficient and comprehensive manner. We found that we never had to ask more than once to have everything that we wanted taken care of. We purchased our new condo and we sold our present condo both with Cynthia’s help. Never once did we ever feel that she was simply attempting to turn the properties over quickly at our expense. On the contrary, she negotiated diligently on our behalf both on our sale and on our purchase. We feel that we sold for more, and bought for less, largely due to Cynthia’s excellent negotiating strategies and her willingness to understand, acknowledge, and act upon our financial requirements. Cynthia always had time for us; as though we were her only clients. She is an amazing person and we feel privileged to have been lucky enough to find her by chance as our agent. We strongly recommend her." 

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David and Audrey Stacey, Businessman and Teacher, February 2004, North York

“As a professional focussed on client service for over 20 years, it is very important to me to provide my clients with effective solutions tailored to their requirements without an intensive time commitment on their part. When it came time to select a real estate agent, I required a very high level of service as my time availability was limited. Cynthia Yan delivered above and beyond what was committed and / or expected … even to the point of her providing personal possessions to stage the property. She has a strong personal commitment to what she does and it shows. I would have no hesitation in referring Cynthia to those looking for a top notch service provider. In fact, I have already referred her to clients of mine." 

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Barry Crookes and Elizabeth Kovachev, December 2003, Pickering

“We were really impressed with your commitment and professionalism. Being this our first home in Canada, we thought it was going to be an overwhelming experience, but you certainly made us enjoy the process. We had dealt with other agents before, but you are by far the most dedicated, honest and knowledgeable of them all. We were really lucky to find you in our way. We’ll always gladly remember you." 

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Andres & Gabriela Orozco, July 2003

“I recently had the pleasure of working with Cynthia Yan on the sale of my Condo. Cynthia was highly recommended to me by a colleague and I definitely would recommend her. I received the highest level of customer service from Cynthia. She was professional, thorough and efficient responding to my requests almost before I was finished asking. Thank you!" 

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Wendy Miller, Chartered Accountant, June 2003, Mississauga

“I am writing to again express my thanks to you. My decision to sell my home and purchase another one was undertaken very quickly during probably not the best time of year to pursue such an endeavor; Christmas/New Years time. You understood the stress I was under, not ever selling a home before, and you were there for me whenever I needed something taken care of. It was nerve racking dealing with the Vendors and you assured me things would work out. You presented my modest home in the best way and it took no more than 3 weeks to sell it. In turn, you found me the right vendor to purchase the home I wanted. Any time I called you were prompt to get back to me and regularly updated me on prospective purchasers for my home, and homes for me to look at. A professional, approachable agent, I have recommended your services to anyone who asks me about real estate transactions. I am very pleased with my home…" 

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Sharon McGuigan, RN BA CHRM, May 2003, North York

“Cynthia was meticulous in her detail in selling our home, from ensuring that the home was presented perfectly, to ensuring that we got every cent of our asking price in unbelievable time. This was after she helped to find our new home, and saved us far more money on our purchase price than we dreamed possible. Cynthia went far beyond the call of duty in every aspect of her job – even replacing light bulbs before the virtual tour was shot! We were extremely impressed with your service, and we will continue to recommend you to everyone we know." 

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Chris & Deanna O’Reilly, February 2003, Richmond Hill

“In the six months I have known Cynthia Yan, I have given her numerous listings, all of which have been executed professionally and expeditiously. Cynthia is, without doubt, one of the most diligent and attentive sales persons whom I have ever known. More importantly, her knowledge, ethics and integrity have resulted in ever-so smooth transactions in every case. I wouldn’t hesitate to recommend Cynthia to my family and dearest friends (I have already) and look forward to doing even more business together in the future." 

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Jean Shacket, Sales Manager, Townhomes of Toronto Centre, January 2003, Toronto

“As this was my first experience with selling my home, I was understandably nervous going into the process. However, Cynthia was able to instantly gain my trust and confidence by demonstrating a high level of professionalism and commitment to the client as well as a great deal of knowledge about the current conditions within the market. I was most impressed with the high level of customer service that she rendered during and after the sale of my home. She not only contacted me with regular updates on the progress of the sale during the listing period, but also followed up with me after the sale of my home was completed to make sure that the closing went smoothly. Moreover, I was very appreciative of her negotiating skills once I began receiving potential purchase offers. She ensured that I received an offer price as close to my asking price as possible. In the end, I was able to sell my home at 99% of the asking price within 2 weeks time. This outcome is also a testament to the fact that the listing price was set appropriately by her and was competitive vis a vis other condo apartments within the same location. I will definitely consider using Cynthia again should I decide to buy or sell another home in future." 

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Enza Fattore and Comal Ramgulam, Investors, October 2002, Toronto

“Thank you for all your help in making the move as painless as possible. I was so pleased with your assistance and professional expertise that made for a quick offer and in five days signed and agreed upon. You were there to respond to all my questions. I would call on you again and recommend you to a friend or family member, should they need real estate assistance. Thank you again, Cynthia!" 

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Betty Feather, Retired, September 2002, North York

“A Short note to say, I enjoyed your professionalism and expertise in handling the sale of my property. Because of your attributes, I was able to sell my property within two weeks of the property being listed. I appreciate your service and will readily recommend yourself to my associates. Again, special thanks for your assistance" 

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Danuta and Mike Pawlaczyk, Entrepreneur, August 2002, North York

“When my wife and I decided we needed to buy a home, we began by just flipping through various newspapers and free real estate publications. Well, that didn’t last long as we discovered what an overwhelming task that presented to us, but in the process of calling up one of the ads, we came across one real estate agent who stuck out. Without being obtrusive, she politely asked us if she could assist us in our search. Soon enough we got a flood of amazing places that we could never have found on our own. Though we hadn’t selected an agent (and many asked to be ours) in the end, we decided on cynthia because she was persistent, and diligent on our behalf even without being our agent. So it was clear who we would pick as our representative in our home purchase. She embodies the ideals of working above and beyond the call of duty. We would find new prospective homes in our e-mail box at 1:00am on a sunday too. After we narrowed our search to a few homes, she made herself available to view with us adopting our inconvenient schedule. she was always punctual (we were not) and professional, friendly, and helpful. At every step of the way, she explained the process, offered suggestions, and when the deal was made, even treated us to dessert. In short, my wife and I were so glad we had cynthia’s energy, knowledge, and dedication working for us. we have already recommended her to our close friends and plan on asking her to represent us again when if decide to buy another home." 

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Leo Bak and Lucy Kim, English Teacher, June 2002, North York

“Without a doubt, Cynthia has been an integral part of finding my dream condo. Searching the market over the last 6 months has been somewhat of a very frustrating experience until the day that I called Cynthia in mid April (due to an ad). I was and am continuously impressed with her people skills, broad knowledge, expertise, exemplary professionalism, compassion and relentless pursue of searching for my new home. There was never a question she did not answer, an issue she did not resolve and a fear she did not calm. A true professional who strives for excellence! I would not hesitate to recommend Cynthia to anyone looking for a home. It took Cynthia less than one month to find my home!!! Thank you Cynthia for making my first home buying experience a pleasurable one. My only regret is that I did not find you 6 months ago!!!!" 

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Helen Kakaletris, Assistant Manager, May 2002, North York

“Cynthia, thanks a million! We really appreciate you providing such professional market analysis and advice in order to help us to sell our condominium. Therefore, our condo was sold within a week. Cynthia is very honest and reliable. We have no hesitation to recommend her to anyone, who needs real professional real estate services." 

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Sammy and Daisy Wong, Entrepreneur, May 2002, North York

“Thank you for selling our condo at 7 Bishop Ave so quickly in just 2 days. Your were able to give us peace of mind at a very unsure time of our lives. You explained the process very well to us and we were quite impressed. We will recommend you to our friends and family in the future. Thanks again" 

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James and Kate Matthews, April 2002, North York

“Buying your first home is not easy especially when you don’t know the right questions to ask, the location to pick, and whether the deal is right for you or not. This is why it is important that your agent can fill that void for you and we highly recommend Cynthia Yan as agent to anyone interested in purchasing a home because she has performed & delivered beyond our expectations. She is highly competent and has a high level of professionalism & expertise in her field. Cynthia was there not only at the time of the offer but she constantly remained in contact after the offer was accepted. Shes saved us valuable time by providing us with moving tips & referring us to her contacts that will be beneficial for us along this whole transaction, like lawyers, mortgage specialist & such. As first time home buyers & new immigrants we were very fortunate to work with Cynthia as she has made our purchase trouble-free, effortless & a wonderful experience..one that can be treasured for a lifetime. Thank you Cynthia." 

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Marjorie and Edmon Mella, Pricing & Licensing Analyst, February 2002, Toronto

“We learned of Cynthia Yan through an advertising flyer in our mail box. How fortunate this was for us, as it arrived when we were ready to sell our one-bedroom plus solarium unit. Not only did she provide us with a professionally prepared market analysis of current listings and recent sales of similar suites, but she assisted us in arriving at a factual evaluation. Using her resources, by the evening of the first day of listing, we had received three offers and sold our condominium at 101.10% of the asking price. Cynthia has a warm and empathetic personality. She is very professionally organized and knowledgeable, and has the best interests of her clients in mind. We are most pleased to recommend her." 

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Betty and Doug. Robinson, Retired, January 2002, North York

“Cynthia did an excellent job for us, we have no complaints. She did a lot of research on our area before our initial visit and was able to give us solid advice on what our asking price should be. She worked hard for us during the bargaining process, and our condo sold within two days at the exact price we were hoping for (98% of the asking price). We will definitely use her services again in the future, and would recommend her to all our friends." 

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Simon and Melody Wallis, Senior Web Developer and Electrical Engineer, January 2002, North York

“Cynthia worked on our behalf on both the selling and buying aspects of real estate transactions. We were very impressed with her integrity and commitment and had no doubts as to whose interests were paramount. The focal point of all her negotiations was always the consummation of the best possible deal for us. We would have no hesitation in recommending Cynthia as a very honest, knowledgeable, personable and hard-working professional." 

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Testimonials from 2001 January 21, 2010 – 4:22 pm

“I found Cynthia Yan’s name in the condo guide when I first started looking. We went over my requirements over the phone and she started showing me several listings the very next day. I found the condo of my dream…Read the rest

It has been a pleasure doing business with you being such a wonderful person and all; and at the same time doing a terrific job of selling both our investment properties in record time. Since 1977, we must have transacted about forty real estate deals with different agents; and we thought our agents were all quite good, until we met you. Your mannerism, care, concern and sensitivity to ethics and intelligence stand out. Unlike many agents, the dollar sign is the last thing on your mind. We have seen you in action, in closing our deals, helping the other parties, even teaching them a thing or two. Both Enza and I would like to thank you for your hard work and dedication in selling our investment properties. We have found not only a friend, but a new business partner." 

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Testimonials from 2000 January 21, 2010 – 3:56 pm

“Good Market-value resources in our areas, Good communication skills, prompt attention to our needs, very thorough in explaining details, professionally confident and peace-of-mind reassuring.”

Kerina and Joey Poon, Scarborough, Ontario, Nov 2000

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