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Testimonials
What my clients are saying...
"Dear Cynthia,
Happy new year!
During the Christmas holiday, Mina and I reflected on the positive difference you made to our past year. We are absolutely happy with our decision to have engaged your services for the sale of our North York townhouse condominium.
As soon as we met you, it became so easy to trust that you were the most ideal realtor to help us sell our unit. Your deep expertise in the GTA condominium market, extensive familiarity with the North York condominium buildings and your sustained performance record reassured us that we were working with an experienced professional. Your informative websites and personal attention to all the details certainly added a lot of value to the numerous decisions which we had to make from the preparation to closing stages of the selling process.
Mina and I were extremely busy with work at the time and so we particularly appreciated that you and your team were always accessible and continuously kept us informed on the progress. We hope others will also have the pleasure of working with you too."
Sincerest regards, Mina and Keith, January, 2010
"The decision to choose Cynthia as realtor could not have been a better one. Her commitment and dedication to her clients and profession are exemplary. Cynthia's superior negotiation skills serve her and her clients well throughout the process. Cynthia is very informative, knowledgeable and particularly hard-working. I recommend her services without reservation!"
Craig Cook, Research Analyst, December 2009
I met Cynthia who was representing the seller when I was buying my new condo. I was immediately impressed with her negotiating skills and her knowledge. She stood out from other realtors. As a result, when it was time to sell my condo, without any hesitation, I decided to hire Cynthia as my realtor. She was very detailed, knowledgeable, professional,
and at the same time caring and friendly. She even guaranteed that she could sell my condo within a certain time period. I was reassured by her confidence.
Surprisingly, she did sell my condo within one week with over the asking price. My husband and I highly recommend Cynthia as a realtor. I am certain that in the near future, I will hire Cynthia to sell my new condo and to find a new house.
Jae, educator, November 2009
"I am so pleased to have Cynthia Yan as my realtor. She is very knowledgeable, professional and helpful. With her sound advice and efficiency, she had made the experience of renting and later selling my condo to be most satisfactory."
C. Collantes, Senior Planned Giving Officer, November 2009
"We constantly saw Cynthia’s sign in our neighborhood and knew that she sold a lot of units in the area. When it came time for us to sell, we decided to give her a call. We were so impressed by her presentation and turnover of homes…she was instantly hired. We’ve had agents in the past but Cynthia is by far, the most professional and knowledgeable. She sold our home in 6 days for close to asking price and we couldn’t be more pleased.Since she sold our home so quickly, we decided to hire her to find us a new home. In 2-3 weeks, we found the home we dreamed of. Her aggressiveness and friendly nature got us the house and we’re so happy! If we decide to move again, we will definitely give her a call."
Kyle & Fae Wang, Professor & Manager, October 2009
"We were impressed with Cynthia’s way of conducting business, with her excellence and professionalism. She’s by far the best realtor we have ever met.
She managed to save us more than 10% on our newly purchased house, and sold our condo with more than 10 % above asking price. So, we consider ourselves very lucky to meet her.
She is customer orientated, always availab`le, prepared and kind. We will definitely recommend her to all our friends, close and distant relatives, colleagues, and anybody who wants to save/make lots of money while enjoying the process."
All the best, Stefan & Mihaela, July 2009
"I was duly impressed with Cynthia Yan's knowledge, abilities and experience as a sales agent servicing the North York area in the past so I wanted to leverage this skill set for the sale of my second condominium unit. She did not disappoint. During these tough economic times, Cynthia helped me sell my unit within four days after going on the market at a satisfactory selling price. She provided me with detailed and up-to-date information to help me price my unit accordingly. In addition, I really valued her frank and honest perspective on the state of the housing market and the likelihood of being able to sell my unit at various proposed price points. She demonstrated her superlative marketing skills by preparing very eye-catching and informative take-home brochures for buyer agents and prospective buyers. Finally, I was most impressed with her negotiation skills during the actual offer negotiation process. Cynthia's diligence and highly developed interpersonal skills made the whole process stress-free and seamless. Cynthia was always available when I needed to speak to her. I really felt that she was always on my side and had my best interests in mind. Cynthia is a real pleasure to work with and I hope to have an opportunity to work with her a third time".
Best wishes, Stephen, July 2009
"We are very happy to recommend Cynthia Yan, as we were extremely pleased with the level of service she provided. Upon deciding to sell our condo we interviewed several different agents, and quickly realized that Cynthia was the best agent to represent us. Right from our first meeting, Cynthia’s professionalism and knowledge of the North York real estate market thoroughly impressed us. As first time sellers, her patient nature when explaining and answering all of our questions was priceless. More importantly, Cynthia made us feel confident that we were making informed decisions that were supported by solid research and actual numbers – not the empty sales talk we were hearing from other agents.
Cynthia assisted us in every stage of selling our condo, from walking us through the contracts, to staging and creating a listing. Cynthia’s experience and knowledge was proven to us when we sold our condo within twelve hours of listing, and she was able to negotiate for more than our asking price! Cynthia offered advice and guidance throughout the negotiation process, and we never felt pressured or rushed. We always felt confident that Cynthia had our best interests at heart and would absolutely recommend Cynthia to anyone who is looking for a professional and trustworthy agent."
Paul & Stella Szego, Psychologist & Chartered Accountant, June 2009
"Cynthia helped us sell our condo and buy a perfect townhome. I do not think that there is any other agent that knows North York better than Cynthia Yan. Her knowledge of each and every building that we were interested in is unbelievable! Thank you for saving our valuable time for providing us with your insight about the properties before we even went to see them. This greatly helped us eliminate properties we would not have liked and focus on the ones that are more suitable for us. Your knowledge, confidence and networking enabled us to solely rely on you for our new home search which led to an amazing result.
The sale of our property could not have gone any smoother. I know this was said by your other clients, but your strong character knows how to command the situation during the negotiations. We are not sure how you did it but you managed to get us more money after the buyer said it was his “final price”. We could not be more thankful to you for all the help that you provided us with. We could not have asked for a better agent than you, Cynthia!"
Vernon & Ioulia Tse, Very Satisfied Clients of Cynthia Yan, June 2009
"Cynthia Yan helped us sell our North York Condo at a crucial time in our lives. Cynthia's excellent marketing strategy resulted in multiple showings which sold our condo in a week. It happened on Mother's day, the day before our daughter was born. It couldn't have been timed out more perfectly! Cynthia's professionalism was revealed during the negotiation with the other real estate agent. She projected herself as a person of great knowledge and expertise in her field. Even the other agent took note of this.
Cynthia is not only fantastic at what she does, she is also a very caring and personable person. After the whole process was over, she came by for a personal visit just to see the baby and to see how we were doing. We will definitely recommend her to our family and friends and to anyone interested in buying or selling their home. Thanks again Cynthia for everything!"
With warmest regards, Steven Buchanan and Cherry Mendoza, June 2009
"I first met Cynthia Yan on March 27, 2009, when she arrived at my condo, as a well prepared professional, who certainly demonstrated that she knew the business of brokering real estate.
Cynthia provided a presentation and hard copy documents with all the information one would want to know when selling property. I had chosen Cynthia, based only on mailbox flyers, but soon discovered that she knew her business and treated her clients as # 1. A far cry from a previous encounter with another agent, who seemed only concerned for what was beneficial to him. My condo was sold in less than two weeks, much to my surprise with the way the market has been. The final sale was based on a second bid that was negotiated to my benefit with finesse and determination by Cynthia.
Cynthia and her team communicate directly with clients, keeping them up to date on every issue as it arises."
Lillian Urquhart R.N., Professional Services Manager, April 2009
"It is our pleasure to write a testimonial for Cynthia Yan. She helped us sell our North York condo within a reasonable time frame. We really appreciate her professionalism and sincerity. We find her to be a very well-organized, resourceful and dedicated person. She was good with the up-to-date market analysis and evaluation. She discussed at length the pros and cons of selling vs. renting our unit with us at our first meeting. Unlike other agents she was never pushy and gave us an excellent understanding of what was to be expected at each stage. She also provided us with help in staging our property. Her apt marketing strategy resulted in multiple showings every single day and her team was very helpful in coordinating these to our convenience. Her warm and pleasing personality combined with her negotiating skills helped us close the transaction in a smooth manner. It is therefore without any reservations, we recommend her to anyone looking for a realtor."
Leena and Jeet Narsinghani, Electrical Engineer, April 2009
"Cynthia recently helped me sell my North York condo in a reasonable amount of time. When she first came to my home to provide a market assessment, she came prepared with an intelligent, thorough presentation. By the end of our first meeting, I was certain that she would be the best agent to represent me.
Before putting my condo on the market, Cynthia gave me some great tips on how to make my place more presentable to prospective buyers. When my condo was listed, she promoted it most effectively which resulted in numerous amount of showings. Given the present state of real estate market, I was quite pleased with the interest that was generated as a result of her marketing strategy. During the negotiation stage, she was calm under pressure and was strong and assertive.
Cynthia is a true professional who understands the value of customer-service and building long-term relationships. I would definitely recommend her to anyone who is looking for a bright, top-notch agent"
Elisabeth Kung, Senior Research Officer, March 2009
"The first major hurdle for my wife and me in selling our North York condo was in deciding which realtor to consult. We were quite familiar with Cynthia’s name by virtue of the fact that she made herself well-known in our community. This gave us the confidence to approach her for the preliminary consultation. At our first meeting, Cynthia came well-prepared with background analysis and suggestions for putting up our condo for sale. We came away with a sense professionalism and integrity. It took us a mere half hour to decide upon our realtor. We also appreciated her promptness at posterior meetings. Once the paper work was done, Cynthia wasted no time at all in marketing our condo for sale. This diligence certainly showed up in the steady flow of visitations. We received our offer for sale in matter of 5 days! Given the present state of housing market, that was incredible. Thank you very much, Cynthia. We only wish she could be here – another province – to help us in purchasing our new home"
With kindest regards, Dong-Ha & Kyoungmi Kim, March 2009
"Cynthia was terrific in helping us sell our condo so we could purchase our first house. In selling our condo she was very attentive to our needs and did a great job at negotiating the price we wanted. In the purchasing of our new house she kept us informed of new properties and was always available to answer our questions. I think we contacted her every 2-3 days to view houses and she never hesitated to get us the first available appointment. She also offered her insight on the condition of the houses, the neighborhoods, and the re-sale values. In the end, her knowledge and negotiation skills not only got our condo sold but also got us the house that we had been looking for, and for less than the asking price."
Kevin F. & Stephanie K., Customer Business Manager and Human Resources Co-ordinator, November 2008
"We wanted to take a moment to thank you and your team for making our condo selling last month so quick and smooth. We thought it would be a stressful one due to our unique situation. However, it turned out amazingly painless. We were impressed by your promptness, friendliness, professionalism and negotiation skill. You receive our warmest recommendation."
Angela D. and John S., Medical Secretary & Regional Sales Manager, October 2008
"Cynthia has assisted us with both the purchase and sale of our condo and her customer service, responsiveness and guidance throughout the whole purchase/sale process has been exceptional. Her professionalism, knowledge and commitment to helping us achieve our goals is outstanding and we would definitely reach out to Cynthia again to assist us in the future as well as recommend her to others without hesitation."
Chris & Jen Emanoilidis, Services Sales Rep and Social Worker, July 2008
"If you are planning on buying or selling a property, I can truthfully say Cynthia Yan is the only one you should call.
I was nervous about putting my place up for sale but she took the time to do the research about the marketplace and the current selling prices. Here’s the best part, she let me make up my own mind; she gave me the time and space I needed to make the decision that best suited me without any pressure.
Once I decided to sell, she was there to make sure all my questions were answered; she is dedicated, professional and she is great at what she does.
Another important reason why I am so pleased with Cynthia: my condo was sold the same day it went on the market and Cynthia made sure I received the full asking price!
She will most definitely get my business when I am ready for my next real estate venture and I have already recommended her to friends and family because I am certain she will deliver the same level of integrity, service, and results as she did with me."
Sandy Faddoul, A Very Satisfied Customer, July 2008
"We sold our condo and bought our house right when report cards were being written. It was a very busy time! So in keeping with that, we give Cynthia a report card of her own!
Preparation: A+
In selling our condo, Cynthia knew the recent market history of all the condos in our area and the recent trends among buyers. She made sure our listing was widely circulated and made a very attractive information sheet for all prospective buyers to receive.
Communication: A+
Cynthia was always available to answer all of our questions. Phone calls and emails were answered promptly and feedback from potential buyers was consistently given. She also took the time to explain all of the intricacies of selling and buying so we would be enabled to make educated decisions.
Negotiation: A+
Cynthia is a first-class strategist when it comes to closing a deal, whether as the selling agent or the buying agent. Her representation of us went beyond what we could have ever expected. Her experience and wisdom truly shone out in this area!
Personal Relations: A+
It was a sincere pleasure to have Cynthia as our agent. In the end, we both considered her a friend. Always considerate of our thoughts and feelings, she led us through a very stressful time with calmness and dignity. She is a true model of customer service and professionalism.
Overall Grade: A++
Cynthia Yan is at the top of the class."
Vince and Heidi Giraldi, Teacher and Accountant, June 2008
'We would like to commend Cynthia on her work in selling our condo at 80 Harrison Garden Blvd. In the beginning it was difficult because of the lack of co-operation from our tenant. But Cynthia handled her calmly and helped us deal with her in a legal manner. We were pleased that she was only a phone call away and always available to assist us, and discuss the sale. After our frustration with our tenant we ended up in a multiple offer situation which Cynthia handled very professionally. And we happily sold our property over asking price. How's that in a slow condo market! Being a realtor myself I consider myself rather picky when it comes to agents. Cynthia passed the test with flying colours and we would certainly enlist her services again should we need to sell another property. All the best Cynthia in your Real Estate Career.'
Susan Bishop and Chris Bishop, P.Eng. , June 2008
"I would like to recommend Cynthia Yan as your next real estate agent. She has displayed professional qualities from start to the end. Cynthia is very devoted to her work and knows the market very well. Her organization has led to multiple showing within the first 2 days and eventually sold our property in 4 days. More impressively is her negotiation skill. I must say she’s there for you, the client, only. I believe this is experience and the knowledge of the real estate market. With previous experience of other agents, you get the sense they’ll encourage you to bring down the price and meet the offer. Not Cynthia, she stands firm and guide us through and the end result was a SOLD at 100% of listing price. Cynthia has also assisted us with the purchase of new property. She showed us many properties in timely fashion and offers a good unbiased opinion. Not once did we feel rushed or pressured to purchase. When it comes to purchase offer, Cynthia again shined in her negotiating skill. Again, this is where I felt most agents we dealt with in the past will persuade you to offer more in order to close the deal. If you are looking for someone to represent you in the real estate market, you can’t go wrong with Cynthia. Whether you’re buying or selling, I would have her on your side!"
Jack C. and Lillian L. (Dentist), May 2008
"We chose Cynthia based on the recommendation of friends, who were referred to her themselves. We certainly were not disappointed. As first time buyers, we appreciated Cynthia's patience and willingness to answer our many questions, and show us many properties. Throughout the process, her valuable advice kept us on focused and on-track. When a "nearly perfect" property became available, she encouraged us to see it and make an offer. She then negotiated a great deal and continued to guide us through the many steps to closing.We would definitely recommend Cynthia to anyone buying or selling property in Toronto, and she'll be the first one we call if / when we decide to sell."
JIM & GAYLE HEELS ( IT Recruiter / TTC Driver ), May 2008
"I am writing to give Cynthia Yan my highest recommendation. She possesses all the attributes necessary to be an excellent broker: she knows her market extremely well; she is diligent, responsive, and yet very patient with her clients. In my particular case as the first time seller of a home, my husband and I were expecting and preparing for all the difficulties and confusions, but with her knowledge and expertise , we actually sold our home within 2 days at a almost 100% of asking price. Also I want to say thank you very much for all her extra time for the recommendations on our new home. Cynthia, I would recommend you and your services to anyone that wanted to have a quality professional realtor experience."
Jennifer Wang and Peng Wu, April 2008
"When I decided to sell my North York condo I e-mailed Cynthia Yan expecting a reply within a couple of days. I received a phone call from Cynthia the very same day. Immediately I was impressed with her professionalism and her work ethic. When I met in person with Cynthia she had a detailed marketing plan and was ready to answer all my questions as well as providing sound advice. My condo sold within three days and when it came down to negotiating the best price for her client, Cynthia did a fantastic job for me. I would highly recommend Cynthia to anyone looking to buy or sell a property. She always made me feel very comfortable in what can be a very stressful situation."
Luis Carvalho; Court Officer, Toronto Police Service, April 2008
"Cynthia was highly recommended to me by a couple whose North York condo she sold in one day. My condo purchase was stressful and the more I dealt with Cynthia the more I appreciated her guidance, calm, and attention through the transaction. When it came time to sell my North York condo I felt confident appointing her as my agent as she was knowledgeable and presented a fine marketing plan. I received 2 offers on my condo the first day of showing and Cynthia negotiated a deal more than my asking price as well as a tricky closing date. All in all, a smooth transaction. Cynthia and her assistant Jocelyn were always responsive by phone and/or e-mail which really helped. Thank you! "
Eva Scharf, Senior Business Analyst, March 2008
“It is really amazing that my condo in the North York area can be sold within 2 days for the full asking price. The credit all goes to Cynthia Yan. I must say that Cynthia is a truly outstanding realtor. She walked me through the selling process the day I met her and everything was set to go live the next day. She is very friendly, very honest, very professional and knowledgeable. Her negotiation skill is totally exceptional. That was really a stress-free sales experience. I would highly recommend Cynthia to anyone who is thinking of buying or selling any properties.”
Michael Chung, Computer Operations, March 2008
Cynthia helped us with the sale of our condo townhome at Yonge & Finch December 2007. It was sold in 3 days with 100% of asking price. From the time of our first contact, she was approachable, very professional and knowledgeable. Her attention to detail gave us confidence that everything would work out fine. Her staff was very punctual with addressing our concerns. They made us feel that every question was important, no matter how small. I would definitely recommend Cynthia to all my friends and relatives. She was the best decision we’ve made for the sale of our home.
Thank you Cynthia and Staff. We appreciate all the hard work you put in to make this big transaction a seamless one!
Antonette Fernando & Ryan Pulumbarit, March 2008
I would recommend Cynthia to anyone who is selling/buying their house. She's an expert and a professional. Not only does she do extensive research and negotiate extremely well, but she is also affable and kind. She answers all questions, even if asked twice, and always with a smile. Cynthia sold my place within a week, and she walked me through the process, making it pretty much a stress-free experience. Thanks so much, Cynthia. I wish I had another house for you to sell!
Christine Birbalsingh, Closed Caption Editor, January 2008
Since 1963 my Husband and I have been in several situations where renting, buying and selling residences have been involved.
In 2005 our Daughter and her Husband were fortunate to have the most capable, and they felt, extremely professional help of Cynthia Yan when selling their Condominium. Late this Fall on their strong recommendation we spoke to Cynthia regarding the sale of our own Condo.. She was so knowledgeable, patient, honest, friendly and quickly in tune with our goals there was not a second's hesitation in asking her to be our agent.
We were delighted that within 24 hours she had successfully negotiated what we felt was a good and fair sale. Such skill and thoroughness is not generally universal in the industry and she is a rare find. Anyone who deals with her is assured 100% satisfaction. Thank you, thank you.
Peter & Cathy Campbell, Retired, January 2008
Cynthia is a consummate professional and skilled negotiator with a sound knowledge of the condominium market. She sold our condo in just four days and over asking price. Cynthia is efficient and detail-oriented, and she and her team ensured a smooth and stress-free transaction. We are extremely pleased with her high level of service and would not hesitate to recommend her to family and friends.
Rosalind Guldner, Librarian, January 2008
Our family has bought three homes and sold one with Cynthia, and we have been greatly impressed by her professionalism, commitment, and undivided attention each time. She worked tirelessly to help us achieve our goals in each instance, and we always felt that we had the right person representing us in each transaction. We do not hesitate in recommending Cynthia to anyone, and look forward to having her help us again in the future.
Jim & Maricke Emanoilidis, Director - Real Estate Finance, and HR Manager, December 2007
What impressed us about Cynthia was how she exemplified great professionalism and diligence throughout the entire home buying and selling process. From our introduction meeting, Cynthia demonstrated she understood the market conditions in our area and had a thorough strategy for selling our garden villa. Our unit sold within 5 days. Her warm and delightful personality also made the buying aspect fun! The amount of follow ups and attentiveness she provided ensured all our best interests were met. Her negotiation skills for both transactions saved us over 15 thousand dollars. Cynthia, simply put, will work for you - relentlessly. I would not hesitate to refer her to any of our family and friends. Thank you Cynthia!
Lee and Priscilla Wong, Information Technology Manager and Seminary Student, November 2007
I'd like to express sincerely & heartfelt thanks to you. My house was sold in an ideal price only in 3 days when I were oversea. Your are very professional and experienced. I would like to recommend you to all my friends because it's lucky to have a broker like you.
Thanks very much and good luck!
Cindy Liu, October 2007
"Only deal with professionals is my principle, and Cynthia Yan is one of the professionals that I will have no hesitation to recommend to people.
She's been in the business for several years, since I first noticed her POS materials which I know she must be successful. I had a good impression even just from the initial phone conversation. She came in well-prepared with market info, and paid attention to details. During the selling process, her team kept me in the loop and went with the flow without giving me too much pressure. Besides of her knowledge, expertise, and professionalism, she made the whole selling experience (even though just 2 days) a pleasant one for me, and I truly appreciate all efforts they put together.
Cynthia, you rock!!!
Joanne Hu, MS CFP, August 2007
This summer we had the pleasure of working with Cynthia. With another house already purchased and an energetic newborn making his daily rounds, we realized that things weren’t going to be easy. Cynthia was very sympathetic to our needs, tirelessly scheduling meetings and viewings around all of our busy schedules. The marketing for our home was first-rate which was evident by the number of appointments scheduled during the first weekend our property was on-sale. In the end, we received multiple offers and our home sold quickly! We are extremely pleased with Cynthia’s level of service and would not hesitate to work with her again.
Karine, Byron and Dylan Gaum, August 2007
I've sold a house and three condos, and I've worked with three other Real Estate agents, I can honestly say, I was most impressed by Cynthia. She was successful in selling my one bedroom condo, that had no parking or locker in ten days at almost full price, needless to say i was very impressed. Her negotiating skills netted me an additional $5,000 more than I was willing to settle for. Her focus on not just the big picture , but also the little details in my opinion made a huge difference.
One thing I really appreciated that was unique of Cynthia, were feedback from other agents and clients that came to see my condo. This really helped me, because it gave me insight I ordinarily would not have access to, an gave me the option of making changes based on those feedbacks.
I would highly recommend Cynthia to anyone thinking of buying or selling, and as I've already told her , she'll be my agent on my next purchase. Needless to say I'm a very satisfied client.
Roopan Singh, Stock Trader, July 2007
I wanted to thank you for your excellent service in marketing and selling my townhome. As you can know, being a US citizen not living in Toronto makes it very difficult to manage details that arise. You have always represented yourself in the most professional way, you clearly know your market and most importantly you were always extremely prompt in responding to any of my many emails and phone calls. I would highly recommend you to any of your clients looking for a personal reference.
Linda Watson, July 2007
Cynthia sold my Penthouse Condo within a week. From the start the process was efficient and professional. Considering the associated agents fees my expectations were very high. Cynthia and her team met these expectations, and on the whole, the experience was certainly a positive one. I would be happy to provide my personal recommendation to use Cynthia's services.
Dr. Malcolm Clough, Professional Engineer, July 2007
We would like to thank you very much for all your help in selling our condo. You were very professional and thorough throughout the process. You were able to sell our condo in 3 days which was very quick and unexpected. This was our first home we were selling and unfamiliar with what the process was and what we needed to do. You were able to answer all of our questions in a quick turn around time and took care of things for us which made the process feel so easy.
Thank you again for your help and we would definitely recommend you to our friends and family.
Fatima & Joseph Lusito, May 2007
My husband and I would recommend Cynthia and her team with no hesitation for the sale of ones home or to have her help to find a new home.
Cynthia sold our condo in less than 48 hours (after one day of viewing) and we found our next home within a week after that. We were impressed with her professionalism and her knowledge of the small but important aspects to look at when buying a new home. As a first time buyer of a resale home, we felt Cynthia was really looking out for us. I was also impressed with her availability in this high intensity buying and selling.
Thank you Cynthia for making this process as easy as it could be!
Roy and Serah Park, May 2007
"Cynthia,
Thank you so much for all the extra time and effort you placed in my both my home selling and home buying process. You made things extremely easy because you showed great professionalism from the beginning-from meeting up with me right away to discuss my goals and presenting your business plan with me, to being available to me at a drop of a hat. This meant a lot to me as a client as I knew you were truly there in the best interest for me.
You followed up whenever you needed to, and kept me in the loop with my entire real estate process. You have an extremely organized and professional "right hand woman," Jaymie, who always made sure your calls got to you, sent e-mails when they needed answers, and helped put me at ease whenever I had a question to be answered ASAP."
Cristina Chui, Teacher, May 2007.
"I am writing this letter as a testimonial to the excellent service and support provided by Ms. Cynthia Yan during the sale of my North York condo.
I reside abroad and had flown to Toronto with the sole purpose of putting my condo on the market. Cynthia willingly met with me on short notice and provided me with a detailed and concise presentation outlining the state of the local condo market, along with the overall process that would be involved in the sale. She pointed out specific strategies and approaches designed to maximize the selling potential of my unit, and explained the specific steps she would take, as my agent, in ensuring that I received the best possible deal.
After only a couple of days, I began to receive numerous visits from potential buyers and, within just two weeks, received two firm offers – one of which I happily accepted.
In the days leading up to the actual closing, Cynthia and her office dealt very efficiently with the necessary paperwork and kept me informed on the progress of my sale every step of the way – all of this while I was now back overseas.
I highly recommend Cynthia Yan to any home or condo owner seeking the swift and effortless sale of their property. Her knowledge, expertise and level of professionalism are superb."
Paul Figueiredo, Schoolteacher, Lisbon, Portugal. April 2007.
“Thank you very much for your hard work and dedication in helping us sell our North York condo. When we first engaged your services for another transaction in 2005, we were very impressed with your high level of professionalism, excellent communication skills, and insight into the real estate market. You have managed to exceed our expectations and proven yourself once again this time. You provided us with a great selling strategy and the results of our condo sale speak for itself...you managed to sell our condo at 101% of the asking price and with only 3 days on the market! You made it so easy for us, which is important considering that We now reside in Calgary. We will be sure to pass along your contact information for our friends and family looking to buy or sell property in Toronto. All the best."
David and Becky Lim, April 2007.
"24 hours and Full price Deal. What can I ask for more? We got expert services -- An expert equipped with A negotiation skill and professional attitude."
Simon and Gloria, April 2007.
"I was at first overwhelmed by the idea of having to research the condo market, especially being new to Toronto, and more specifically new to the idea of purchasing a property. My brother however, recommended that I call Cynthia to assist me, and this proved to be infallible information. I admit to being an extremely picky buyer and as much as I emailed and phoned Cynthia, she always remained calm and courteous and was more than willing to answer my questions and investigate my concerns. I eventually found a condo that was to my liking, and her professionalism and tact at the time of closing the deal proved exceptional. I would fully recommend Cynthia to anyone shopping for a house or condo."
Jad Habbouche, Advancing Specialist, March 2007.
"Cynthia was recommended to me by my brother and sister in law because she had helped them buy their own home and were very satisfied with her professionalism.My experience with Cynthia has been great! I was overwhelmed with the process seeing this was my first time buying a home, however Cynthia made it all so easy. She gave me very good advice and seeing that she is so honest and open, I gladly took it. She is very efficient and wasted no time in showing me all the houses I wanted to see and was readily available at any time convenient to me. Thanks a lot Cynthia, I would gladly recommend her to anyone wanting to buy or sell real estate."
Marianne, February 2007.
"My home IS my castle. It was time to sell as I am downsizing and retiring. I was referred to you by a long-time friend for whom I have great respect and admiration. I had other real estate brokers but was not impressed.
You are an amazing person as you stand out far beyond the rest. You handled every aspect of our association with professionalism and ease. You gave me excellent pre-sale advice, marketed my property well, followed through with each showing, negotiated well on my behalf and followed through with all paperwork to ensure the sale was complete in all aspects. You and Jaymie, your assistant, make a formidable team that any client would be extremely proud to work with."
Murray Mawson, Owner: Whites Road Physiotherapy & Sports Injury Clinic, February 2007.
"Cynthia was recommended to us by some friends of ours and by their recommendation we felt confident that she would do an excellent job for us as we looked to purchase our first home. Cynthia did not disappoint, she was available whenever we needed her and she really listened to what we wanted and to what we were looking for in a home. She did an amazing job negotiating for us and by listening to her advice we got a great deal on our home in Scarborough. Cynthia was very easy to deal with, she explained everything we needed to know very simply and it was an easy decision to sign the deal when all the negotiating was done. Thank you Cynthia, Heather and I are very thankful to have had you as our real estate agent."
Curtis and Heather Marshall, Electrical Engineer and Occupational Therapist, January 2007.
"We decided to engage Cynthia Yan based on seeing others selling their town homes and using her services. Her picture and name was everywhere and the SOLD sign that followed convinced me of her success.
Once my wife and I met Cynthia it all seemed to come into place. She really displayed her hands-on approach with us and her dedication and professionalism is so easy to detect. She really cares about what she does and wasted no time in getting us viewing new homes. Within one month we had sold and purchased a new home. We never felt pressurized by her and her honest approach and human touch says it all. In our view, she has it all, and I would not hesitate to engage Cynthia in any future sell or purchase of real estate. Thanks Cynthia, you definitely championed our needs."
Andre & Perihan, December 2006
"My sister and I were in need of a real estate agent and seeing Cynthia's signs and literature in our neighbourhood decided to do some research. We liked what we saw so we decided to call and meet with her. We listed our Condo-Townhouse with Cynthia on her first visit because she was very knowledgeable and told us what to expect and walked through the whole process with us. After signing the papers Cynthia looked around our Condo and suggested changes to make our Condo more marketable. We followed all Cynthia's suggestions. We had over 12 showing on the first day. Much to our surprise we had two offers by the end of the day (actually there was another buyer interested, but they found out there were two offers and decided not to put in a offer). We accepted one of the offers and the selling price was higher than we listed. I have no hesitation in recommending Cynthia to my friends and family and we are very happy with her service."
Cheryl Evelyn, Constituency Assistant to a Member of Parliament, Toronto, October 2006
"I would like to express my gratitude at the quality of work produced by Cynthia Yan. Cynthia came as a recommendation from a very satisfied friend who worked with Cynthia in the purchase of his condo. As a first time home buyer, she was very informative and was able to educate me on the home buying process and make useful recommendations to me along the way. She is always client-focused and makes protecting her client's interests her first priority. I feel that we bought for less, largely due to Cynthia's excellent negotiating strategies. Cynthia always had time for us, as if we were her only clients. We will definitely use her services again in the future, and would recommend her to all our friends. Thanks Cynthia for everything you truly are a dream agent that any client would want."
Jawaharlal Jeyapandian, System Analyst, Toronto, September 2006.
"We would like to express our gratitude at the quality of work and hard research of work produced by Cynthia Yan. Our Condo-Townhouse sold very close to the asking price and even better was the closing date that we wanted to be. Cynthia is an outstanding agent, we would recommend without hesitation your services to anyone who ask us about real estate transactions. We wish you the very best and want to thank you again for your exceptional service."
Maria Ruiz & Mauricio Renteria, Customer Service - Royal bank & Project Coordinator & Bombardier Aerospace, North York, September 2006.
"I was in the need for a Real Estate agent for the sale of my condo. I found Cynthia's name and website by searching MLS listings for units in my condo building. I sent an e-mail to her explaining my situation, and within a couple hours I received a phone call from Cynthia. Following a short discussion I knew that I had found my agent. Being from out of town (now living in Michigan), everything was done via phone, fax and e-mail, flawless. Cynthia was very up to date on the Market and was able to make great recommendations once we received an offer. From the time we listed to closing was less that a 45 days. So if you are looking for an agent, I would highly recommend Cynthia. Thanks."
Ian Cameron, Sr. Technical Analyst. September 2006
"I have been working with Cynthia for the past three years she is truly the best realtor I know. Cynthia is not only reliable but professional, timely, dependable and extremely prepared. She goes beyond the call of duty to get you what you want. I would highly recommend her to anyone interested in buying, selling and renting a home. Cynthia it is always a pleasure working with you and we look forward to working with you again."
A.M. and T.B. August 2006
"As a first time home buyer, I was worried about being overwhelmed with the home buying process and not finding a suitable home that met my requirements. Thankfully I was referred to Cynthia Yan by a colleague who had previously engaged her and had only positive feedback about her. Having now bought my home, I can honestly say that Cynthia is one of the best realtors in
Toronto. She is constantly in communication and always wants to make sure you, as the client, are getting the best deal possible. Her attention to detail and outstanding customer service is unmatched in the industry and I will be recommending her to all friends in colleagues who are buying or selling a home in the Toronto area."
Kyle Hall, Database Analyst. July 2006
"Over the years I have bought and sold about a dozen real estate properties - one on my own and the rest by engaging realtors. I consider myself lucky to have enlisted the assistance of Ms Cynthia Yan in the latest sale. I found Cynthia very professional, effective and prompt. Her performance was outstanding, efficient and she achieved excellent results quickly, viz., 98.5% of the listed price in just four days of the listing date! I would recommend her highly for her persistence, dedication and friendly disposition."
Dr. A. R. Khan, Esso Research Engineer (retired), Toronto. June 2006
"Cynthia Yan is strong in character and understands the needs of the customer. Her knowledge, confidence and preparedness empower her to negotiate confidently and efficiently on her customers behalf. She knows what the buyer wants, what the market trends are and communicates professionally as well as candidly to the seller enabling maximum return on the investment. It is her nature to go beyond the realtor role as she approaches the sale as if it were her own property. This was my first experience selling a home. I have been spoiled with the service I received from Cynthia, I will definitely use her again in the future and endorse her to those who are buying or selling a home."
Sean Tierney, School Teacher, June 2006
"Cynthia Yan was a pleasure to work with. I would gladly recommend her to my employees and customers. She is also a great listener and is great at understanding our viewpoint rather than giving her opinion. I look forward to using her services again in the future!"
Daniel Soscia, Owner Whitlocks Restaurant. June 2006
"Cynthia is a truly outstanding realtor. She is professional, reliable and well prepared. She has an excellent marketing strategy. Cynthia gives you great ideas of how to present your home in the best way for viewing. We strong recommend anyone out there to consider Cynthia Yan as their selling/buying agent. Cynthia, Thank you very much and your team for an outstanding work and exceptional services. We are now worry free and waiting to get possession on our purchased home very soon."
Andy Lai and Vickie Tang (Financial Consultant), June 2006
"As a young professional couple, Melanie and I were short on both real estate experience and free time to commit to the sale of our first home. The best decision that we made was partnering with Cynthia Yan. Cynthia guided us through the entire process, and her marketing efforts ensured our home got a lot of attention from prospective buyers."
Melanie Schryburt - Registered Massage Therapist, Rob Chalmers - Director of Marketing, May 2006
"I have been working with Cynthia for over 5 years, on a variety of transactions including buying, selling, and rental management of condominiums in downtown Toronto . I have worked with other realtors in Toronto, as well as other cities, and have been unable to find someone as easy to work with and effective as Cynthia. Cynthia is able to be persistent and extremely effective while always maintaining her focus on what the customer needs. Perhaps most importantly, Cynthia always has her customers financial objectives in mind during the entire process. Having worked with several other realtors, I believe that Cynthia is a top professional in her field and would recommend her to anyone interested in buying, selling, or renting out property in Toronto. "
Jose Alvarez, May 2006
"My husband and I have bought and sold seven homes over the course of our marriage and of all of the real estate agents we have dealt with over the years; Cynthia Yan was the most professional and the most thorough. She always has her clients' best interests at heart and is in constant touch at all times with market data and information that could affect the purchase or sale. Her negotiating skills are exemplary. We wouldn't hesitate to refer our friends to her when either buying or selling their home and we greatly appreciated all the work she did on our behalf."
Sandy and Keith Cowan, May 2006
"For the sale of our North York Townhouse, our choice of real estate agent was based upon finding someone with an excellent track record in the local market; we chose Cynthia Yan because of her unparalleled knowledge and proven success in this area. From the outset, her thorough, professional approach was impressive and her advice concerning pricing, listing and staging was flawless. As a result of following Cynthia's suggestions and thanks to her hard work and negotiation skills, we sold within 1 Day for $6000 over asking price a record for this type of property in this location."
Steven Gorton & Ann Clayton-Gorton, Corporate Pilot and Project Manager, North York, May 2006
"I must say that Cynthia is a truly outstanding realtor. She is one of the most professional and capable realtors I have ever hired during my investment life over the past 30 years. In early spring 2006, the decision to sell my property at Yonge and Finch, North York, Ontario, welled up in my mind. It was my strong wish to hunt for a realtor with the following aptitude and quality:
(a) be highly professional and reliable;
(b) be honest and fully market-conscious, and
(c) be smart with excellent communication skill.
And, eventually I got her Cynthia. Thanks to her exceptional expertise, impressive efforts and multi-pronged approach, my property was sold for 100% of the asking price in just two days."
Thomas Chan, CEO (retired), North York, ON, April 2006
"Cynthia is a hard-working and conscientious person. As a real estate agent, she is professional, dependable, and well-prepared. Throughout our interactions with her when she sold our home, it was evident that she believes in high quality work and strives to deliver superior customer service. Cynthia pays attention to detail and puts in that extra touch to get your home sold. She makes special effort to show her clients that they are important, which was particularly evident in an impressive annual client appreciation luncheon; that was more like a banquet with a jazz band and prizes, where our family was invited. We would recommend Cynthia to any of our friends or family members to sell their homes, and would call her again upon our next move."
Wendy and Nap Wong, Teacher and Network Engineer, North York, ON, February 2006
"Given my work demands and the fast-paced real estate market in Toronto, it was very important to me to find a responsive, timely, and resourceful real estate agent. Cynthia did a great job in all these areas. Also as a first time home buyer, she was very informative and was able to educate me on the home buying process and make useful recommendations to me along the way. She is always client-focused and makes protecting her client's interests her first priority."
Lawrence Hsieh, CA, Toronto, Ontario, Jan 2006
"As a professional focussed on client service for over 20 years, it is very important to me to provide my clients with effective solutions tailored to their requirements without an intensive time commitment on their part. When it came time to select a real estate agent, I required a very high level of service as my time availability was limited. Cynthia Yan delivered above and beyond what was committed and / or expected ... even to the point of her providing personal possessions to stage the property. She has a strong personal commitment to what she does and it shows. I would have no hesitation in referring Cynthia to those looking for a top notch service provider. In fact, I have already referred her to clients of mine."
Karen E. Finnemore, CA, Director, Morton Grey Inc., North York, Ontario, Dec 2005
"Don't waste your time with associates that are all talk. List with Cynthia and sell your home the first time you list it. Cynthia's combination of extraordinary customer service, up to date marketing knowledge, and strong work ethic are the winning combination. Don't put your life on hold wondering why your place isn't selling - call Cynthia and get the job done now."
Sara C. Hampson, Senior Business Analyst, North York, Ontario, July 2005
"Cynthia was both professional and personable. She was the most prepared realtor I had ever come in contact with. She has a great deal of experience, she is well-researched and offered sound advice about presenting the condo at it's most optimum. I was most pleased with the outcome."
Dayna McNeil, Calgary, Alberta, June, 2005
"I would like to express my gratitude at the quality of work produced by Cynthia Yan. Cynthia came as a recommendation from a very satisfied friend who worked with Cynthia in the sale of her condo. Cynthia made me feel very comfortable throughout the entire process of searching for and finally closing the deal on a house. Further, Cynthia had a great deal of patience for my questions, as this was a first home purchase for me and she was very helpful and thorough in her feedback. Cynthia also accommodated my ,at times, last minute requests to view homes. As a result, I now own a home that I feel very comfortable with and know that I have made the right decision with Cynthia's help."
F. Gillani, Project Manager, Scarborough, Ontario, May 2005
"When my husband and I decided we needed to buy a home, we asked our friends the name of their agent and without hesitation they recommended Cynthia. We immediately realized why. It has been a pleasure doing business with her. Her professionalism, expertise, and desire to meet our needs combined with her outstanding dedication and honest suggestions makes Cynthia a dream agent! Cynthia is the kind of agent that takes care of all of the details in a very efficient and comprehensive manner. You don't need to ask her more than once and was really great to feel that she always had time for us. What surprised us the most, was the excellent post buy customer service that she provided. She is not the kind of agent that considers the job done once you signed the paperwork. She kept in touch to see how we were doing. We not only look forward to doing more business together in the future but we have already recommended her to our close friends. Thank you Cynthia for an exceptional service!"
Jaime and Mariana Roa, Decision Support Analyst and Sales Coordinator, Richmond Hill, Ontario, April 2005.
"Cynthia Yan made selling our home a stress free experience. We found Cynthia to be extremely professional, knowledgeable, friendly and easy to reach. She is a very good negotiator. Within a month, Cynthia was able to get us our closing date and a price that was very close to what we were asking; thus, making the transition to our new home that much easier. I strongly recommend to anyone looking to sell their home that they hire Cynthia to be their agent."
Caroline Campbell & Astig Melemetdjian, Camera Technician and Video Editor, North York, Ontario, March, 2005.
"Cynthia is an outstanding agent. Our initial meeting with her left us feeling very informed & confident we made the right decision having her represent us. She was extremely knowledgeable on the market value in our neighbourhood & had a proven track record of homes sold. We had an overwhelming number of showings for our property & Cynthia always provided feedback. Our property sold in one month...exactly what she predicted!"
Ray & Kelly Anglin, Technical Analyst/Web Programmer, Record Company Administrator, North York, Ontario, February, 2005.
"Dear Cynthia, Please accept a belated thank you for a job well done! Your professionalism, patience, and expert knowledge of the real estate market was definitely appreciated. Thank you for tirelessly keeping us informed and the excellent communication, especially given the fact that we are all the way in Calgary! We would definitely ask for your help again for our future Toronto real estate needs and are more than happy to recommend you to our family and friends in Toronto. All the best in 2005 and please keep in touch!".
Becky and David Lim, Calgary, Alberta, January 2005.
"As this was my first experience with selling my home, I was understandably nervous going into the process. However, Cynthia was able to instantly gain my trust and confidence by demonstrating a high level of professionalism and commitment to the client as well as a great deal of knowledge about the current conditions within the market. I was most impressed with the high level of customer service that she rendered during and after the sale of my home. She not only contacted me with regular updates on the progress of the sale during the listing period, but also followed up with me after the sale of my home was completed to make sure that the closing went smoothly. Moreover, I was very appreciative of her negotiating skills once I began receiving potential purchase offers. She ensured that I received an offer price as close to my asking price as possible. In the end, I was able to sell my home at 99% of the asking price within 2 weeks time. This outcome is also a testament to the fact that the listing price was set appropriately by her and was competitive vis a vis other condo apartments within the same location. I will definitely consider using Cynthia again should I decide to buy or sell another home in future".
Stephen Yun, Research Manager, North York, Ontario, November 2004.
"Contrary to what we previously thought, finding an agent to sell our home was an easy decision. After having met with Cynthia, both my Husband and I were confident that she was a good fit with respect to the agency-client relationship. More importantly, we were impressed with her professionalism, expertise, drive to excel, and desire to meet our needs. Our condo-townhouse sold on the very first day at 99% of the listed price a wonderful and exhilarating experience for any Seller. I would like to take this opportunity to sincerely thank her for all her hard work and dedication and would highly recommend her services to anyone who is thinking of selling or buying a home."
Victoria and Michael Jurincic, Account Director and Market Manager, North York, Ontario, October 2004.
"Cynthia Yan is a true professional in the field of real estate and an expert in the condominium market. She sold my condo in a short time in an increasingly challenging market in my neighbourhood. She demonstrated her business knowledge and people skills guiding me through the listing period and sale. I was impressed by Cynthia's marketing plan and her research on a regular basis into market conditions and fluctuations. She communicated effectively with me and with her colleagues to obtain feedback on showings. She was great in negotiating the sale. I would highly recommend Cynthia to buyers and sellers of property."
Claire Horowitz, Senior Development Officer-University Research Centres, Thornhill, Ont, September, 2004.
"Cynthia was extremely professional. At my first meeting with her she showed me a power point presentation which discussed both the general market and the specific condo market in my my area was like. She provided information about selling trends and a list of all the condos that had been sold in my area. She also gave me concrete suggestions on improvements I could make to my home that would facilitate selling the condo. She discussed realistic pricing but was also happy to let me decide on the price. I interviewed Cynthia along with 2 other real estate brokers and Cynthia was by far superior in terms of her wealth of knowledge, experience and her professionalism. During the entire time that I dealt with Cynthia she was extremely responsive. I could reach her at anytime. I found this to be one of the key assets. Also, during the negotiation, she made sure that I got very close to my asking price. Overall, the experience was fantastic and when I buy or sell a house I will definitely use her again. I have already recommended her to others that are buying and selling their houses."
Shakufe Virani, North York, Ont, August 2004.
"My Wife and I wanted to find an agent who was very familiar with the area, as well had a good track record. After seeing Cynthia's ad in various units windows with the 'sold' sign, we both though that she would certainly be a likely candidate. After our first meeting it was clear to the both of us that Cynthia had a very professional attitude. This was very important to my wife and I. After presenting a market analysis, Cynthia patiently took the time to ensure all our questions were thoroughly answered, as well had responded to any concerns we had. We clearly made the right decision to have Cynthia represent us. Always on top of things, I have never had to ask twice for anything. Cynthia not only help me understand the market a little better but had provided me with contacts i.e. home inspector, mortgage specialist to make things a little easier for myself. Within a very short time our town home was sold at 99% of our asking price, and we purchased a home for a great price. Thank you Cynthia."
Auditi Seal and Samir Kothari, North York, Ont, July 2004.
"I would highly recommend Cynthia if you are buying or selling a condominium. From the first time I met her, she made the process of selling my condo effortless and gave me excellent advice. She is an expert in her field and was very honest with me at all times. I was extremely happy with how quickly my condo sold. You are in very good hands with Cynthia. Thanks again for everything."
Elizabeth Couture, Employee Development Specialist, North York, Ont April 2004.
"When we were looking to buy a new condo, we e-mailed several real estate agents with interest in several properties. Cynthia not only responded quickly, but in fact was the only agent to truly show interest in helping us in our search. Cynthia takes care of all of the details in a very efficient and comprehensive manner. We found that we never had to ask more than once to have everything that we wanted taken care of. We purchased our new condo and we sold our present condo both with Cynthia's help. Never once did we ever feel that she was simply attempting to turn the properties over quickly at our expense. On the contrary, she negotiated diligently on our behalf both on our sale and on our purchase. We feel that we sold for more, and bought for less, largely due to Cynthia's excellent negotiating strategies and her willingness to understand, acknowledge, and act upon our financial requirements. Cynthia always had time for us; as though we were her only clients. She is an amazing person and we feel privileged to have been lucky enough to find her by chance as our agent. We strongly recommend her.."
David and Audrey Stacey, Businessman and Teacher, North York, Ont February 2004.
"Cynthia worked on our behalf on both the selling and buying aspects of real estate transactions. We were very impressed with her integrity and commitment and had no doubts as to whose interests were paramount. The focal point of all her negotiations was always the consummation of the best possible deal for us. We would have no hesitation in recommending Cynthia as a very honest, knowledgeable, personable and hard-working professional."
Barry Crookes and Elizabeth Kovachev, Pickering, Ont December 2003.
"We were really impressed with your commitment and professionalism. Being this our first home in Canada, we thought it was going to be an overwhelming experience, but you certainly made us enjoy the process. We had dealt with other agents before, but you are by far the most dedicated, honest and knowledgeable of them all. We were really lucky to find you in our way. We'll always gladly remember you."
Andres & Gabriela Orozco, Ontario, July 2003
"I recently had the pleasure of working with Cynthia Yan on the sale of my Condo. Cynthia was highly recommended to me by a colleague and I definitely would recommend her. I received the highest level of customer service from Cynthia. She was professional, thorough and efficient responding to my requests almost before I was finished asking. Thank you!"
Wendy Miller, Chartered Accountant, Mississauga, Ontario, June, 2003
"I am writing to again express my thanks to you. My decision to sell my home and purchase another one was undertaken very quickly during probably not the best time of year to pursue such an endeavor; Christmas/New Years time. You understood the stress I was under, not ever selling a home before, and you were there for me whenever I needed something taken care of. It was nerve racking dealing with the Vendors and you assured me things would work out. You presented my modest home in the best way and it took no more than 3 weeks to sell it. In turn, you found me the right vendor to purchase the home I wanted. Any time I called you were prompt to get back to me and regularly updated me on prospective purchasers for my home, and homes for me to look at. A professional, approachable agent, I have recommended your services to anyone who asks me about real estate transactions. I am very pleased with my home...."
Sharon McGuigan, RN BA CHRM, North York, Ontario, May, 2003
"Cynthia was meticulous in her detail in selling our home, from ensuring that the home was presented perfectly, to ensuring that we got every cent of our asking price in unbelievable time. This was after she helped to find our new home, and saved us far more money on our purchase price than we dreamed possible. Cynthia went far beyond the call of duty in every aspect of her job - even replacing light bulbs before the virtual tour was shot! We were extremely impressed with your service, and we will continue to recommend you to everyone we know.."
Chris & Deanna O'Reilly, Richmond Hill, Ontario, February, 2003
"In the six months I have known Cynthia Yan, I have given her numerous listings, all of which have been executed professionally and expeditiously. Cynthia is, without doubt, one of the most diligent and attentive sales persons whom I have ever known. More importantly, her knowledge, ethics and integrity have resulted in ever-so smooth transactions in every case. I wouldn't hesitate to recommend Cynthia to my family and dearest friends (I have already) and look forward to doing even more business together in the future."
Jean Shacket, Sales Manager, Townhomes of Toronto Centre, Toronto, Ontario, January, 2003
"It has been a pleasure doing business with you being such a wonderful person and all; and at the same time doing a terrific job of selling both our investment properties in record time. Since 1977, we must have transacted about forty real estate deals with different agents; and we thought our agents were all quite good, until we met you. Your mannerism, care, concern and sensitivity to ethics and intelligence stand out. Unlike many agents, the dollar sign is the last thing on your mind. We have seen you in action, in closing our deals, helping the other parties, even teaching them a thing or two. Both Enza and I would like to thank you for your hard work and dedication in selling our investment properties. We have found not only a friend, but a new business partner."
Enza Fattore and Comal Ramgulam, Investors, Toronto, Ontario, October, 2002
"Thank you for all your help in making the move as painless as possible. I was so pleased with your assistance and professional expertise that made for a quick offer and in five days signed and agreed upon. You were there to respond to all my questions. I would call on you again and recommend you to a friend or family member, should they need real estate assistance. Thank you again, Cynthia!"
Betty Feather, Retired, North York, Ontario, September, 2002
"A Short note to say, I enjoyed your professionalism and expertise in handling the sale of my property. Because of your attributes, I was able to sell my property within two weeks of the property being listed. I appreciate your service and will readily recommend yourself to my associates. Again, special thanks for your assistance"
Danuta and Mike Pawlaczyk, Entrepreneur, North York, Ontario, August 2002
When my wife and I decided we needed to buy a home, we began by just flipping through various newspapers and free real estate publications. Well, that didn't last long as we discovered what an overwhelming task that presented to us, but in the process of calling up one of the ads, we came across one real estate agent who stuck out. Without being obtrusive, she politely asked us if she could assist us in our search. Soon enough we got a flood of amazing places that we could never have found on our own. Though we hadn't selected an agent (and many asked to be ours) in the end, we decided on cynthia because she was persistent, and diligent on our behalf even without being our agent. So it was clear who we would pick as our representative in our home purchase. She embodies the ideals of working above and beyond the call of duty. We would find new prospective homes in our e-mail box at 1:00am on a sunday too. After we narrowed our search to a few homes, she made herself available to view with us adopting our inconvenient schedule. she was always punctual (we were not) and professional, friendly, and helpful. At every step of the way, she explained the process, offered suggestions, and when the deal was made, even treated us to dessert. In short, my wife and I were so glad we had cynthia's energy, knowledge, and dedication working for us. we have already recommended her to our close friends and plan on asking her to represent us again when if decide to buy another home."
Leo Bak and Lucy Kim, English Teacher, North York, Ontario, June 2002
"Without a doubt, Cynthia has been an integral part of finding my dream condo. Searching the market over the last 6 months has been somewhat of a very frustrating experience until the day that I called Cynthia in mid April (due to an ad). I was and am continuously impressed with her people skills, broad knowledge, expertise, exemplary professionalism, compassion and relentless pursue of searching for my new home. There was never a question she did not answer, an issue she did not resolve and a fear she did not calm. A true professional who strives for excellence! I would not hesitate to recommend Cynthia to anyone looking for a home. It took Cynthia less than one month to find my home!!! Thank you Cynthia for making my first home buying experience a pleasurable one. My only regret is that I did not find you 6 months ago!!!!
Helen Kakaletris, Assistant Manager, North York, Ontario, May 2002
"Cynthia, thanks a million! We really appreciate you providing such professional market analysis and advice in order to help us to sell our condominium. Therefore, our condo was sold within a week. Cynthia is very honest and reliable. We have no hesitation to recommend her to anyone, who needs real professional real estate services."
Sammy and Daisy Wong, Entrepreneur, North York, Ontario, May 2002
"Thank you for selling our condo at 7 Bishop Ave so quickly in just 2 days. Your were able to give us peace of mind at a very unsure time of our lives. You explained the process very well to us and we were quite impressed. We will recommend you to our friends and family in the future. Thanks again"
James and Kate Matthews, North York, Ontario, April 2002
"Buying your first home is not easy especially when you don't know the right questions to ask, the location to pick, and whether the deal is right for you or not. This is why it is important that your agent can fill that void for you and we highly recommend Cynthia Yan as agent to anyone interested in purchasing a home because she has performed & delivered beyond our expectations. She is highly competent and has a high level of professionalism & expertise in her field. Cynthia was there not only at the time of the offer but she constantly remained in contact after the offer was accepted. Shes saved us valuable time by providing us with moving tips & referring us to her contacts that will be beneficial for us along this whole transaction, like lawyers, mortgage specialist & such. As first time home buyers & new immigrants we were very fortunate to work with Cynthia as she has made our purchase trouble-free, effortless & a wonderful experience..one that can be treasured for a lifetime. Thank you Cynthia."
Marjorie and Edmon Mella, Pricing & Licensing Analyst, Toronto, Ontario, February 2002
"We learned of Cynthia Yan through an advertising flyer in our mail box. How fortunate this was for us, as it arrived when we were ready to sell our one-bedroom plus solarium unit. Not only did she provide us with a professionally prepared market analysis of current listings and recent sales of similar suites, but she assisted us in arriving at a factual evaluation. Using her resources, by the evening of the first day of listing, we had received three offers and sold our condominium at 101.10% of the asking price. Cynthia has a warm and empathetic personality. She is very professionally organized and knowledgeable, and has the best interests of her clients in mind. We are most pleased to recommend her."
Betty and Doug. Robinson, Retired, North York, Ontario, January 2002
"Cynthia did an excellent job for us, we have no complaints. She did a lot of research on our area before our initial visit and was able to give us solid advice on what our asking price should be. She worked hard for us during the bargaining process, and our condo sold within two days at the exact price we were hoping for (98% of the asking price). We will definitely use her services again in the future, and would recommend her to all our friends."
Simon and Melody Wallis, Senior Web Developer and Electrical Engineer, North York, Ontario, January, 2002
"I found Cynthia Yan's name in the condo guide when I first started looking. We went over my requirements over the phone and she started showing me several listings the very next day. I found the condo of my dream on our first meeting and was able to submit an offer the next morning. Although we were in a competitive bidding situation, my offer was accepted despite being lower than highest bidder and several thousand dollars less than the asking price. This is because of her hard work and the great advices she gave me on how to successfully structure my bid. She was very committed in helping me get this condo while paying the best price possible. This is what I call having the best interests of her clients in mind. Thank you for your exceptional service and I will certainly recommend you to anybody looking for a realtor"
Kin Chin, Investment Consultant, North York, Ontario, December 2001
"The name of Cynthia Yan was obtained from the Real Estate Resale Homes Magazine. Would you believe that my two-bedroom Condo home at Empress Avenue was sold in one day for 101% of the asking price. This is because of Cynthia's many ads, plus her honest and warm personality. She is really a Super Sales lady, whom I can highly recommend to anyone, who may need real estate services."
Mr. & Mrs. Michael Krishna La Borde, Entrepreneur, North York, Ontario, November 2001
"We were so fortunate to have called you (via your ad in the condo guide) when we first started looking. Your dedication, sincerity, enthusiasm and assertiveness could not have been matched by anyone. You went above and beyond the call of duty on every occasion and helped us secure an amazing deal on a great condo. You made our first time home buying experience painless, enjoyable and successful. Your continued support after the offer was signed is most appreciated and further demonstrates your fine qualities listed above. We will confidently refer you to our friends and family when they have real estate needs and would not hesitate to recommend that anyone engage your outstanding services. We wish you the very best and want to thank you again for your exceptional service."
Jeanette and Graeme Aitken, Downtown Toronto, Ontario, September 2001
"Cynthia, What impressed me most about you was your commitment in finding a suitable home for me. You consistently kept in contact with me, even when you went to Montreal. This shows that you are dedicated to the well being of the client. I will definitely send you more business." Barak Salvador Queija, Toronto, Ontario, August 2001
"Dealt with condos that I was interested in , Knowledge of downtown Toronto & new condos, Located type of condo I was interested in , in short period of time."
Sherri L. Woodman, Toronto, Ontario, July 2001
"Your patience is unique in dealing with a client, a clear answer to the question with a good explanation, especially to new buyers like us. Caring the client side in the whole process. You fully assisted us in finding what we need, suggestions and negotiation that can save a few hard earned $$$."
Grace and Sam Yabut, Scarborough, Ontario, July 2001
"You serviced as our agent, I would complement to say as our friend to purchase our new home was above satisfactory level. You were punctual, professional and friendly. You showed maturity of knowledge in your field. You were easy to communicate our desire and financial situation. You knew what we wanted! It was our first home and was a fine experience of home buying process. Me and my family was overwhelmed by your kind & professional services. We would like to take this opportunity to thank you for the extra efforts you took to achieve our new home."
Betty & Elmo Emmanuel, Scarborough, Ontario, June 2001
"Very helpful, Friendly service"
Rick Malhotra, North York, Ontario, June 2001
"Cynthia was very honest, so we could trust her with all our hearts. She tried hard to give us good price for our new house. We really appreciated it!"
Han woong Lee and Geug Ryul Nam, Toronto, Ontario, May 2001
"You were recommended by a friend, Good Job!"
Jose M. Alvarez, Toronto, Ontario, May 2001
"Your name was given to me by a referral, and I am so glad we had the opportunity to use your services. Both Joanna and I would like to thank you for your kindness..."
Joanna and Daniel Soscia, Toronto, Ontario, Apr 2001
"Immediate response to my calls, accommodating and flexible, have answers to my questions and if you don't know the answer, you will seek to find it. Thank you for your services, I am truly satisfied!"
Antoinette Lorenzo, Toronto, Ontario, Feb 2001
"Not too pushy like some agents, Good follow-ups, reminders after the offer."
Cathy Almeida, Mississauga, Ontario, Feb 2001
"Good Market-value resources in our areas, Good communication skills, prompt attention to our needs, very thorough in explaining details, professionally confident and peace-of-mind reassuring."
Kerina and Joey Poon, Scarborough, Ontario, Nov 2000 |
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